Purpose – The purpose of the current study is to develop a generic and short questionnaire to measure work performance at the individual level – the Individual Work Performance Questionnaire (IWPQ). The IWPQ was based on a four‐dimensional conceptual framework, in which individual work performance consisted of task performance, contextual performance, adaptive performance, and counterproductive work behavior. Design/methodology/approach – After pilot‐testing, the 47‐item IWPQ was field‐tested amongst a representative sample of 1,181 Dutch blue, pink, and white collar workers. Factor analysis was used to examine whether the four‐dimensional conceptual framework could be confirmed. Rasch analysis was used to examine the functioning of the items in more detail. Finally, it was examined whether generic scales could be constructed. Findings – A generic, three‐dimensional conceptual framework was identified, in which individual work performance consisted of task performance, contextual performance, and counterproductive work behavior. Generic, short scales could be constructed that fitted the Rasch model. Research limitations/implications – A generic, short questionnaire can be used to measure individual work performance across occupational sectors. In future versions of the IWPQ, more difficult items should be added to improve discriminative ability at the high ranges of the scale. Originality/value – This study shows that, using Rasch analysis, a generic and short questionnaire can be used to measure individual work performance.
International Journal of Productivity and Performance Management – Emerald Publishing
Published: Nov 30, 2012
Keywords: Performance; Performance measurement; Individual work performance; Job performance; Measurement; Rasch analysis; Performance management; The Netherlands
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