Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Development of an auditing framework by integrating ISO 9001 principles within auditing

Development of an auditing framework by integrating ISO 9001 principles within auditing The purpose of this paper is to develop an auditing framework which would assist the organizations that experience difficulties with the current ISO 9001 quality audits to achieve their planned objectives with regard to their auditing of conformance, performance, risk management (RM) and improvement collectively.Design/methodology/approachA literature review was conducted to develop a conceptual audit framework (CAF). Subsequently, a preliminary audit framework (PAF) was developed. It includes the questions that are based on the CAF and connected with the complaints of the concerned organization. This PAF was thoroughly tested and validated by performing 11 internal audits, 2 management reviews (MR) and 3 workshops.FindingsApplying this PAF indicated that in order to help organizations to audit their performance, RM and improvement collectively, they need to: change their audit approach from ISO elements to ISO principles, integrate the tools that are related to ISO 9001 Principles within the audit’s phases, perform pre-audits in the form of self-auditing, induce auditors to learn all tools to determine the ideal tools for particular situation, audit each department in combination with its internal customer, involve their auditors in problem solving, perform MR prior to closing the audit and analyze the results of audits with their causes by using one of the appropriate qualitative methods, such as analysis by themes. Finally, an auditing framework was developed to meet these needs. It includes the PAF’s questions that led to the discovery of chronic and systematic audit findings. It enhances any ISO 9001 Quality Auditing Questionnaires Checklist.Originality/valueThis study enhances the role of auditors to include risk identification, problem solving and data analysis by development of an auditing framework that is based on ISO 9001 Principles rather than clauses. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Quality & Reliability Management Emerald Publishing

Development of an auditing framework by integrating ISO 9001 principles within auditing

Download PDF
26 pages

Loading next page...
 
/lp/emerald-publishing/development-of-an-auditing-framework-by-integrating-iso-9001-EqBh03pbnD

References (47)

Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
0265-671X
DOI
10.1108/ijqrm-02-2019-0048
Publisher site
See Article on Publisher Site

Abstract

The purpose of this paper is to develop an auditing framework which would assist the organizations that experience difficulties with the current ISO 9001 quality audits to achieve their planned objectives with regard to their auditing of conformance, performance, risk management (RM) and improvement collectively.Design/methodology/approachA literature review was conducted to develop a conceptual audit framework (CAF). Subsequently, a preliminary audit framework (PAF) was developed. It includes the questions that are based on the CAF and connected with the complaints of the concerned organization. This PAF was thoroughly tested and validated by performing 11 internal audits, 2 management reviews (MR) and 3 workshops.FindingsApplying this PAF indicated that in order to help organizations to audit their performance, RM and improvement collectively, they need to: change their audit approach from ISO elements to ISO principles, integrate the tools that are related to ISO 9001 Principles within the audit’s phases, perform pre-audits in the form of self-auditing, induce auditors to learn all tools to determine the ideal tools for particular situation, audit each department in combination with its internal customer, involve their auditors in problem solving, perform MR prior to closing the audit and analyze the results of audits with their causes by using one of the appropriate qualitative methods, such as analysis by themes. Finally, an auditing framework was developed to meet these needs. It includes the PAF’s questions that led to the discovery of chronic and systematic audit findings. It enhances any ISO 9001 Quality Auditing Questionnaires Checklist.Originality/valueThis study enhances the role of auditors to include risk identification, problem solving and data analysis by development of an auditing framework that is based on ISO 9001 Principles rather than clauses.

Journal

International Journal of Quality & Reliability Management – Emerald Publishing

Published: Jan 14, 2020

Keywords: Integration; Management tools; ISO principles; Quality auditing

There are no references for this article.