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Developing national network statistics and performance measures for US public libraries: issues, findings and recommendations

Developing national network statistics and performance measures for US public libraries: issues,... This paper is an interim report of a study under way in the USA with the goal of developing a core set of national statistics and performance measures that librarians,researchers, and policy‐makers can use to describe public library and library‐based state‐wide network use of the Internet and Web‐based services and resources. The paper summarises preliminary findings and key issues identified as of January 2000. It describes a number of models for developing such statistics and performance measures. The paper also offers a number of preliminary statistics and performance measures that are being field‐tested to describe information resources and services in the networked environment. The authors expect to have a final set of such statistics and performance measures by the summer of 2000. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Performance Measurement and Metrics Emerald Publishing

Developing national network statistics and performance measures for US public libraries: issues, findings and recommendations

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Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
1467-8047
DOI
10.1108/EUM0000000007225
Publisher site
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Abstract

This paper is an interim report of a study under way in the USA with the goal of developing a core set of national statistics and performance measures that librarians,researchers, and policy‐makers can use to describe public library and library‐based state‐wide network use of the Internet and Web‐based services and resources. The paper summarises preliminary findings and key issues identified as of January 2000. It describes a number of models for developing such statistics and performance measures. The paper also offers a number of preliminary statistics and performance measures that are being field‐tested to describe information resources and services in the networked environment. The authors expect to have a final set of such statistics and performance measures by the summer of 2000.

Journal

Performance Measurement and Metrics – Emerald Publishing

Published: Apr 1, 2000

Keywords: Public libraries; Performance measurement; Development

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