Developing high performance work system for Indian insurance industry

Developing high performance work system for Indian insurance industry PurposeModern age witnessed an exponential growth of high performance work practices (HPWPs) at workplace. This phenomenal increase in quest of performance excellence has fascinated both researchers and practitioners. The purpose of this paper is to develop a conceptual model of HPWPs for insurance companies of India.Design/methodology/approachA structured questionnaire comprising of 35 HPWPs with a five-point rating scale has been used. Model is based on two important paradigm of HR practices – employees’ awareness and perception for HPWPs. Factor analysis is followed by confirmatory factor analysis to build a model of HPWPs for insurance industry in India.FindingsOf the 35 practices 17 get reduced to most applicable practices constituting high performance work system (HPWS) for insurance industry. The paper arrives at appropriate model of HPWPs.Research limitations/implicationsPaper has successfully developed model for insurance companies. Taking clue from findings, insurance practitioners could deal with various HR related challenges in their respective companies.Originality/valueThe paper uses primary data collected using structured questionnaire to develop HPWS. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png international Journal of Productivity and Performance Management Emerald Publishing

Developing high performance work system for Indian insurance industry

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1741-0401
DOI
10.1108/IJPPM-06-2015-0082
Publisher site
See Article on Publisher Site

Abstract

PurposeModern age witnessed an exponential growth of high performance work practices (HPWPs) at workplace. This phenomenal increase in quest of performance excellence has fascinated both researchers and practitioners. The purpose of this paper is to develop a conceptual model of HPWPs for insurance companies of India.Design/methodology/approachA structured questionnaire comprising of 35 HPWPs with a five-point rating scale has been used. Model is based on two important paradigm of HR practices – employees’ awareness and perception for HPWPs. Factor analysis is followed by confirmatory factor analysis to build a model of HPWPs for insurance industry in India.FindingsOf the 35 practices 17 get reduced to most applicable practices constituting high performance work system (HPWS) for insurance industry. The paper arrives at appropriate model of HPWPs.Research limitations/implicationsPaper has successfully developed model for insurance companies. Taking clue from findings, insurance practitioners could deal with various HR related challenges in their respective companies.Originality/valueThe paper uses primary data collected using structured questionnaire to develop HPWS.

Journal

international Journal of Productivity and Performance ManagementEmerald Publishing

Published: Mar 6, 2017

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