Developing and completing a library mobile technology survey to create a user‐centered mobile presence

Developing and completing a library mobile technology survey to create a user‐centered mobile... Purpose – The purpose of this paper is to discover how many of the authors' own university students own internet‐enabled mobile devices and how they use them. That information will be incorporated into the design of a user‐centered library mobile web site. Design/methodology/approach – SurveyMonkey was used to create a web based survey which was distributed through a stable URL hosted on the Hunter College Libraries' web site. Findings – This study illustrates that Hunter College students are increasingly using their mobile devices for educational purposes. Students are reliant on these devices even when other internet‐enabled devices such as laptops and desktops are available. Research limitations/implications – The principal tool used, SurveyMonkey, did not enable high level restrictions on potential participants. As a result, multiple demographic questions were used to establish a respondent profile. Practical implications – The findings of this study provide a framework for the creation of a mobile survey to discover users' habits and preferences. The data collected may also give an indication of what users may desire in a mobile library web site. Further investigation is needed to explore the relationship between commuting and how students use their mobile devices. Originality/value – This is the only study which provides data on the devices urban college student library users own, and how they utilize these devices. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Library Hi Tech Emerald Publishing

Developing and completing a library mobile technology survey to create a user‐centered mobile presence

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Publisher
Emerald Publishing
Copyright
Copyright © 2013 Emerald Group Publishing Limited. All rights reserved.
ISSN
0737-8831
DOI
10.1108/LHT-03-2013-0032
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to discover how many of the authors' own university students own internet‐enabled mobile devices and how they use them. That information will be incorporated into the design of a user‐centered library mobile web site. Design/methodology/approach – SurveyMonkey was used to create a web based survey which was distributed through a stable URL hosted on the Hunter College Libraries' web site. Findings – This study illustrates that Hunter College students are increasingly using their mobile devices for educational purposes. Students are reliant on these devices even when other internet‐enabled devices such as laptops and desktops are available. Research limitations/implications – The principal tool used, SurveyMonkey, did not enable high level restrictions on potential participants. As a result, multiple demographic questions were used to establish a respondent profile. Practical implications – The findings of this study provide a framework for the creation of a mobile survey to discover users' habits and preferences. The data collected may also give an indication of what users may desire in a mobile library web site. Further investigation is needed to explore the relationship between commuting and how students use their mobile devices. Originality/value – This is the only study which provides data on the devices urban college student library users own, and how they utilize these devices.

Journal

Library Hi TechEmerald Publishing

Published: Nov 15, 2013

Keywords: Academic libraries; Internet; United States of America; Smartphone; Mobile; New York City; Urban; Web design

References

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