This paper offers tips for performing facilities and infrastructure management tasks quickly and efficiently via the Internet or an organisational intranet. When properly deployed, such Web‐centric technologies can hone an organisation’s competitive edge with best‐of‐class business processes not constrained by time zones, distance or technological platforms. Facilities management professionals will learn how to serve their clients more efficiently, while commanding greater compensation packages and securing their roles as highly valued members of the organisation.
Journal of Facilities Management – Emerald Publishing
Published: Jul 1, 2002
Keywords: Infrastructure management; Internet; E‐business; Web deployment technologies