Access the full text.
Sign up today, get DeepDyve free for 14 days.
D. Hoffman, T. Novak (1996)
Marketing in Hypermedia Computer-Mediated Environments: Conceptual FoundationsJournal of Marketing, 60
N. Srinivasan, B. Ratchford (1991)
An Empirical Test of a Model of External Search for AutomobilesJournal of Consumer Research, 18
William DeLone (1988)
Determinants of Success for Computer Usage in Small BusinessMIS Q., 12
J. Alba, Amitava Chattopadhyay (1985)
Effects of Context and Part-Category Cues on Recall of Competing BrandsJournal of Marketing Research, 22
A. Adam (2004)
Information Systems Research, 143
Hsinchun Chen, M. Chau, D. Zeng (2002)
CI Spider: a tool for competitive intelligence on the WebDecis. Support Syst., 34
Denis Lee (1986)
Usage Patterns and Sources of Assistance for Personal Computer UsersMIS Q., 10
G. Häubl, Valerie Trifts (2000)
Consumer Decision Making in Online Shopping Environments: The Effects of Interactive Decision AidsMarketing Science, 19
J. Hagel, A.G. Armstrong
Net Gain
F. Vogelstein
Electronic commerce
Amit Bhatnagar, S. Misra, H. Rao (2000)
On risk, convenience, and Internet shopping behaviorCommun. ACM, 43
John Lynch, D. Ariely (2018)
Wine Online: Search Costs and Competition on Price, Quality, and Distribution
R. Peterson, M. Merino (2003)
Consumer information search behavior and the internetPsychology & Marketing, 20
Peter Wright (1975)
Consumer Choice Strategies: Simplifying Vs. Optimizing:Journal of Marketing Research, 12
J. Bakos (1997)
Reducing buyer search costs: implications for electronic marketplacesManagement Science, 43
E. Greenleaf, D. Lehmann (1995)
Reasons for Substantial Delay in Consumer Decision MakingJournal of Consumer Research, 22
J. Bettman, Whan-Suk Park (1980)
Effects of Prior Knowledge and Experience and Phase of the Choice Process on Consumer Decision Processes: A Protocol AnalysisJournal of Consumer Research, 7
Y. Sohn, Hangun Joun, D. Chang (2002)
A model of consumer information search and online network externalitiesJournal of Interactive Marketing, 16
S. Beatty, Scott Smith (1987)
External Search Effort: An Investigation across Several Product CategoriesJournal of Consumer Research, 14
Lisa Klein, J. Quelch (1997)
Business‐to‐business market making on the InternetInternational Marketing Review, 14
T. Novak, D. Hoffman, Y. Yung (2000)
Measuring the Customer Experience in Online Environments: A Structural Modeling ApproachMarketing Science, 19
T. Malone, J. Yates, R. Benjamin (1987)
Electronic markets and electronic hierarchiesCommun. ACM, 30
R. Nachmias, A. Gilad
Needle in a hyperstack: searching for information on the World Wide Web
A. Bandura (1977)
Self-efficacy: toward a unifying theory of behavioral change.Psychological review, 84 2
W.H. DeLone, E.R. McLean
Information systems success: the quest for the dependent variable
G. Stigler (1961)
The Economics of InformationJournal of Political Economy, 69
J. Alba, J. Hutchinson (1987)
Dimensions of Consumer ExpertiseJournal of Consumer Research, 13
Lisa Klein (1998)
Evaluating the Potential of Interactive Media through a New Lens: Search versus Experience GoodsJournal of Business Research, 41
J. Payne, J. Bettman, Eric Johnson (1988)
Adaptive Strategy Selection in Decision Making.Journal of Experimental Psychology: Learning, Memory and Cognition, 14
J. Bailey, S. Pearson (1983)
Development of a Tool for Measuring and Analyzing Computer User SatisfactionManagement Science, 29
J. Newman, R. Staelin (1971)
Multivariate Analysis of Differences in Buyer Decision TimeJournal of Marketing Research, 8
Peter Seddon (1997)
A Respecification and Extension of the DeLone and McLean Model of IS SuccessInf. Syst. Res., 8
Rafi Nachmias, Amir Gilad (2002)
Needle in a HyperstackJournal of Research on Technology in Education, 34
S. Pandey, John Hart, S. Tiwary (2003)
Women's health and the internet: understanding emerging trends and implications.Social science & medicine, 56 1
M. Darby, E. Karni (1973)
Free Competition and the Optimal Amount of FraudThe Journal of Law and Economics, 16
S. Hiltz, Kenneth Johnson (1990)
User satisfaction with computer-mediated communication systemsManagement Science, 36
Girish Punj (1983)
The formulation, empirical specification and testing of a model of consumer information search behavior for new automobiles
S. Bellman, Gerald Lohse, Eric Johnson (1999)
Predictors of online buying behaviorColumbia: Marketing (Topic)
W.L. Wilkie, P.R. Dickson
Consumer information search and shopping behavior
Barry Babin, William Darden, Mitch Griffin (1994)
Work and/or Fun: Measuring Hedonic and Utilitarian Shopping ValueJournal of Consumer Research, 20
M. Brucks (1985)
The Effects of Product Class Knowledge on Information Search BehaviorJournal of Consumer Research, 12
H. Baumgartner, J. Steenkamp (1996)
Exploratory consumer buying behavior: conceptualization and measurement.International Journal of Research in Marketing, 13
Yannis Bakos, E. Brynjolfsson (1999)
Bundling and Competition on the InternetOrganizations & Markets eJournal
N. Srinivasan
Pre‐purchase external search for information
Eric Bradlow, D. Schmittlein (2000)
The Little Engines That Could: Modeling the Performance of World Wide Web Search EnginesMarketing Science, 19
Geoffrey Kiel, R. Layton (1981)
Dimensions of Consumer Information Seeking BehaviorJournal of Marketing Research, 18
Barry Myers, Leon Kappelman, V. Prybutok (1997)
A Comprehensive Model for Assessing the Quality and Productivity of the Information Systems Function: Toward a Theory for Information Systems AssessmentInformation Resources Management Journal, 10
A. Bandura (1982)
Self-efficacy mechanism in human agency.American Psychologist, 37
D. Ariely
Controlling information flow: on the importance of control in decision making and the value of information
Pairin Katerattanakul (2002)
Framework Of Effective Web Site Design For Business-To-Consumer Internet CommerceINFOR: Information Systems and Operational Research, 40
E.J. Johnson, W. Moe, P. Fader, S. Bellman, J. Lohse
On the depth and dynamics of World Wide Web shopping behavior
C. Park, David Mothersbaugh, L. Feick (1994)
Consumer Knowledge AssessmentJournal of Consumer Research, 21
E. Hirschman, M. Holbrook (1982)
Hedonic Consumption: Emerging Concepts, Methods and PropositionsJournal of Marketing, 46
Lisa Klein, G. Ford (2003)
Consumer search for information in the digital age: An empirical study of prepurchase search for automobilesJournal of Interactive Marketing, 17
Eldon Li (1997)
Perceived importance of information system success factors: A meta analysis of group differencesInf. Manag., 32
Peter Dickson (2000)
Understanding the Trade Winds: The Global Evolution of Production, Consumption, and the InternetJournal of Consumer Research, 27
Chiquan Guo (2001)
A Review on Consumer External Search: Amount and DeterminantsJournal of Business and Psychology, 15
B. Ratchford, Myung-Soo Lee, Debabrata Talukdar (2003)
The Impact of the Internet on Information Search for AutomobilesJournal of Marketing Research, 40
R.R. Burke
Real shopping in a virtual store
G. Punj, R. Staelin
A model of consumer information search behavior for new automobiles
Honggang Zhang, G. Salvendy (2001)
The Implications of Visualization Ability and Structure Preview Design for Web Information Search TasksInternational Journal of Human–Computer Interaction, 13
S. Zionts, J. Wallenius (1983)
An Interactive Multiple Objective Linear Programming Method for a Class of Underlying Nonlinear Utility FunctionsManagement Science, 29
Sridhar Moorthy, B. Ratchford, Debabrata Talukdar (1997)
Consumer information search revisited: Theory and empirical analysisJournal of Consumer Research, 23
Yannis Bakos (1991)
A Strategic Analysis of Electronic MarketplacesMIS Q., 15
P. Nelson (1970)
Information and Consumer BehaviorJournal of Political Economy, 78
Jeffrey Schmidt, Richard Spreng (1996)
A proposed model of external consumer information searchJournal of the Academy of Marketing Science, 24
T. Saarinen (1996)
An expanded instrument for evaluating information system successInf. Manag., 31
Philip Titus, P. Everett (1995)
The consumer retail search process: A conceptual model and research agendaJournal of the Academy of Marketing Science, 23
Peter Bloch, Nancy Ridgway, Daniel Sherrell (1989)
Extending the concept of shopping: An investigation of browsing activityJournal of the Academy of Marketing Science, 17
Chiquan Guo (2002)
Competing in high-growth markets: The case of e-commerceBusiness Horizons, 45
J. Alba, John Lynch, Barton Weitz, Chris Janiszewski, R. Lutz, Alan Sawyer, Stacy Wood (1997)
Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic MarketplacesJournal of Marketing, 61
Robert Widing, W. Talarzyk (1993)
Electronic Information Systems for Consumers: An Evaluation of Computer-Assisted Formats in Multiple Decision EnvironmentsJournal of Marketing Research, 30
R. Olshavsky (1979)
Task complexity and contingent processing in decision making: A replication and extensionOrganizational Behavior and Human Performance, 24
M. Weenig, M. Maarleveld (2002)
The impact of time constraint on information search strategies in complex choice tasksJournal of Economic Psychology, 23
Developments in electronic technology are changing the way business is normally done. This paper investigates how Internet technology reshapes consumer behavior, specifically in online information search. While information search has been a major research stream in the consumer behavior literature, online search for product/service information is a relatively new area. This paper proposes a conceptual framework for studying the determinants of online information search. Since information search online is a precursor to online purchase, an in‐depth understanding of how consumers gather information online is critical to Internet business success.
Internet Research – Emerald Publishing
Published: Jul 1, 2004
Keywords: Information retrieval; Internet; Consumer behaviour
Read and print from thousands of top scholarly journals.
Already have an account? Log in
Bookmark this article. You can see your Bookmarks on your DeepDyve Library.
To save an article, log in first, or sign up for a DeepDyve account if you don’t already have one.
Copy and paste the desired citation format or use the link below to download a file formatted for EndNote
Access the full text.
Sign up today, get DeepDyve free for 14 days.
All DeepDyve websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.