Determinants of online information search: a critical review and assessment

Determinants of online information search: a critical review and assessment Developments in electronic technology are changing the way business is normally done. This paper investigates how Internet technology reshapes consumer behavior, specifically in online information search. While information search has been a major research stream in the consumer behavior literature, online search for product/service information is a relatively new area. This paper proposes a conceptual framework for studying the determinants of online information search. Since information search online is a precursor to online purchase, an in‐depth understanding of how consumers gather information online is critical to Internet business success. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Internet Research Emerald Publishing

Determinants of online information search: a critical review and assessment

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Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
1066-2243
DOI
10.1108/10662240410542670
Publisher site
See Article on Publisher Site

Abstract

Developments in electronic technology are changing the way business is normally done. This paper investigates how Internet technology reshapes consumer behavior, specifically in online information search. While information search has been a major research stream in the consumer behavior literature, online search for product/service information is a relatively new area. This paper proposes a conceptual framework for studying the determinants of online information search. Since information search online is a precursor to online purchase, an in‐depth understanding of how consumers gather information online is critical to Internet business success.

Journal

Internet ResearchEmerald Publishing

Published: Jul 1, 2004

Keywords: Information retrieval; Internet; Consumer behaviour

References

  • Predictors of online buying behavior
    Bellman, S.; Lohse, G.L.; Johnson, E.J.
  • On risk, convenience, and internet shopping behavior
    Bhatnagar, A.; Misra, S.; Rao, H.R.
  • CI spider: a tool for competitive intelligence on the Web
    Chen, H.; Chau, M.; Zeng, D.
  • A review on consumer external search: amount and determinants
    Guo, C.
  • Evaluating the potential of interactive media through a new lens: search versus experience goods
    Klein, L.R.
  • Business‐to‐business market making on the Internet
    Klein, L.R.; Quelch, J.A.
  • Perceived importance of information systems success factors: a meta analysis of group differences
    Li, E.Y.
  • Electronic market and electronic hierarchies
    Malone, T.W.; Yates, J.; Benjamin, R.I.
  • Women's health and the Internet: understanding emerging trends and implications
    Pandey, S.K.; Hart, J.J.; Tiwary, S.
  • An expanded instrument for evaluating information system success
    Saarinen, T.

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