Customer‐aligned inventory strategies: agility maxims

Customer‐aligned inventory strategies: agility maxims Traditionally, aggregate inventory realignment has tended to be a reactive response to crisis signals revealed by financial performance measurements. Symptoms and problems are usually confounded, while corrective actions are localized with less than adequate customer connectivity. This article links inventory requirements to customer requirements for response, quality, and their benefit-to-cost ratio by focusing on reduction of valueless time, valueless activity, and valueless variance in business processes. Interestingly, what satisfies customers can also efficiently align inventory. Several maxims are introduced throughout the paper to align the purpose and significance of inventory to a customer context. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Agile Management Systems Emerald Publishing

Customer‐aligned inventory strategies: agility maxims

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Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
1465-4652
DOI
10.1108/14654650010337122
Publisher site
See Article on Publisher Site

Abstract

Traditionally, aggregate inventory realignment has tended to be a reactive response to crisis signals revealed by financial performance measurements. Symptoms and problems are usually confounded, while corrective actions are localized with less than adequate customer connectivity. This article links inventory requirements to customer requirements for response, quality, and their benefit-to-cost ratio by focusing on reduction of valueless time, valueless activity, and valueless variance in business processes. Interestingly, what satisfies customers can also efficiently align inventory. Several maxims are introduced throughout the paper to align the purpose and significance of inventory to a customer context.

Journal

International Journal of Agile Management SystemsEmerald Publishing

Published: Aug 1, 2000

Keywords: Strategy; Operations management; Customers; Logistics; Continuous improvement

References

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