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PurposeThe purpose of this paper is to consider the role that consumer desire plays in the creation of new culture forms.Design/methodology/approachThis paper is an opinion piece based on the author’s reflections on hundreds of in-depth ethnographic interviews, each generally of three to four hours length, carried out over the past 20 years, concerning a range of product categories and services, on behalf of a wide range of business clients.FindingsThe most significant finding is that a desire for new forms of sociality is driving the creation of new forms of commercial culture and of communication in culture.Originality/valueThis paper takes the novel approach of considering consumer desire as an engine of culture creation and of culture change.
Qualitative Market Research An International Journal – Emerald Publishing
Published: Sep 12, 2016
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