Purpose – The purpose of this article is to provide an empirical basis for understanding how the cultural artifacts of space and technology enhance the creation of knowledge that leads to innovations. Design/methodology/approach – The paper initially provides a theoretical investigation identifying the research gap within the literature. Then, it follows an empirical research of the aforementioned gap. Findings derive from the content analysis of 13 in‐depth interviews taken from a creative organization in the UK. Findings – Explains the different ways that organizational space and technology enhance the production of knowledge that transforms into an innovation. Research limitations/implications – The research findings are limited in a small size creative organization from the UK. Thus, findings can be further tested within big corporate organizations and organizations located outside the UK. Practical implications – Senior managers through this study can use the cultural artifacts of organizational space and technology in order to advance their organizations' ability to construct innovations. Originality/value – This paper provides numerous findings illustrating how a successful creative organization links the cultural artifacts of physical space and technology with the creation of knowledge in the form of innovative interior and graphic design. This is a different aspect from the traditional approach that examines the creation of knowledge without answering how and why it occurs in a specific way, within an organization.
Journal of Knowledge Management – Emerald Publishing
Published: Jul 24, 2007
Keywords: Knowledge processes; Artefacts; Knowledge management; Innovation; Organizational culture; Communication technologies
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