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Critical Success Factors of Supplier Quality Management

Critical Success Factors of Supplier Quality Management Supplier quality management (SQM) is considered as a proactive approach in the buyers’ perspective to seek for continuous supply quality improvement and collaborative ongoing alliance between buyers and suppliers. Therefore, it is important for the buyers to understand their circumstances for managing their suppliers, and thereby to search for an improved way to rectify managerial deficiencies, if any. This paper aims to identify the critical factors of SQM, and then propose a hierarchical framework which can facilitate the assessment of their SQM performance in the buyers’ perspective and also serve as a working tool for managing supply quality performance. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Asian Journal on Quality Emerald Publishing

Critical Success Factors of Supplier Quality Management

I‐Ki Yeung; Kwai‐Sang Chin
Asian Journal on Quality , Volume 5 (1): 25 – Apr 17, 2004
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Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
1598-2688
DOI
10.1108/15982688200400007
Publisher site
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Abstract

Supplier quality management (SQM) is considered as a proactive approach in the buyers’ perspective to seek for continuous supply quality improvement and collaborative ongoing alliance between buyers and suppliers. Therefore, it is important for the buyers to understand their circumstances for managing their suppliers, and thereby to search for an improved way to rectify managerial deficiencies, if any. This paper aims to identify the critical factors of SQM, and then propose a hierarchical framework which can facilitate the assessment of their SQM performance in the buyers’ perspective and also serve as a working tool for managing supply quality performance.

Journal

Asian Journal on Quality – Emerald Publishing

Published: Apr 17, 2004

Keywords: Supplier management; Supply quality; Critical success factors

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