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Crisis Management

Crisis Management When times are uncertain, whether because of human actions or natural catastrophes, executives face challenges that can be managed best by advance planning and preparation. While September 11 was catastrophic, many other events have significant effects on businesses. The Northridge earthquake in Southern California in 1994 resulted in total business and residential insurance claims of 12.5 billion and an estimated total cost of almost twice that. Hurricane Andrew's insurance claims totaled 15.5 billion. And even a significant economic downturn causes sustained, if not direct physical, damage to businesses. Companies that prepare for uncertain times fare significantly better than those that do not. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Business Strategy Emerald Publishing

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0275-6668
DOI
10.1108/eb040229
Publisher site
See Article on Publisher Site

Abstract

When times are uncertain, whether because of human actions or natural catastrophes, executives face challenges that can be managed best by advance planning and preparation. While September 11 was catastrophic, many other events have significant effects on businesses. The Northridge earthquake in Southern California in 1994 resulted in total business and residential insurance claims of 12.5 billion and an estimated total cost of almost twice that. Hurricane Andrew's insurance claims totaled 15.5 billion. And even a significant economic downturn causes sustained, if not direct physical, damage to businesses. Companies that prepare for uncertain times fare significantly better than those that do not.

Journal

Journal of Business StrategyEmerald Publishing

Published: Feb 1, 2002

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