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Creating winning information technology project teams in the public sector

Creating winning information technology project teams in the public sector Can we import the high‐performance team theory developed in the private sector into the public sector in order to improve the success rates of information technology (IT) projects? This article proposes that public organizations can create effective workgroups (weaker than the private sector’s high‐performance teams but stronger than the weak committees that typically manage public IT projects) in order to improve the chances of concluding IT projects successfully. Two remarkably similar Internet projects in Israel’s Ministry of Trade and Commerce and the Jerusalem Municipality are described, compared, and analyzed. The first adopted the workgroup project model and was concluded successfully. The second adopted the committee project model and ran into problems and delays. Lessons are gleaned from these case studies on how to staff, structure, and supervise public IT workgroups. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Team Performance Management Emerald Publishing

Creating winning information technology project teams in the public sector

Alon Peled
Team Performance Management , Volume 6 (1/2): 10 – Feb 1, 2000
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Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
1352-7592
DOI
10.1108/13527590010731934
Publisher site
See Article on Publisher Site

Abstract

Can we import the high‐performance team theory developed in the private sector into the public sector in order to improve the success rates of information technology (IT) projects? This article proposes that public organizations can create effective workgroups (weaker than the private sector’s high‐performance teams but stronger than the weak committees that typically manage public IT projects) in order to improve the chances of concluding IT projects successfully. Two remarkably similar Internet projects in Israel’s Ministry of Trade and Commerce and the Jerusalem Municipality are described, compared, and analyzed. The first adopted the workgroup project model and was concluded successfully. The second adopted the committee project model and ran into problems and delays. Lessons are gleaned from these case studies on how to staff, structure, and supervise public IT workgroups.

Journal

Team Performance Management – Emerald Publishing

Published: Feb 1, 2000

Keywords: Work teams; Performance; Effectiveness; Public sector; Information technology; Project management

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