Access the full text.
Sign up today, get DeepDyve free for 14 days.
E. Locke, G. Latham (1990)
Work Motivation and Satisfaction: Light at the End of the TunnelPsychological Science, 1
P. Panayides (2003)
Competitive strategies and organizational performance in ship managementMaritime Policy & Management, 30
D. Parris, J. Peachey (2013)
A Systematic Literature Review of Servant Leadership Theory in Organizational ContextsJournal of Business Ethics, 113
Byounggu Choi, S. Poon, Joseph Davis (2008)
Effects of knowledge management strategy on organizational performance: A complementarity theory-based approachOmega-international Journal of Management Science, 36
E. Morrison (2006)
Doing the Job Well: An Investigation of Pro-Social Rule BreakingJournal of Management, 32
S. Sendjaya (2015)
Personal and Organizational Excellence through Servant Leadership: Learning to Serve, Serving to Lead, Leading to Transform
N. Eva, S. Sendjaya (2013)
Creating future leaders: an examination of youth leadership development in AustraliaJournal of Education and Training, 55
Qian Ling, Meizhen Lin, Xiaoyi Wu (2016)
The trickle-down effect of servant leadership on frontline employee service behaviors and performance: A multilevel study of Chinese hotelsTourism Management, 52
D. Teece, G. Pisano, A. Shuen (1997)
DYNAMIC CAPABILITIES AND STRATEGIC MANAGEMENTStrategic Management Journal, 18
G. Stalk, P. Evans, L. Shulman (1992)
Competing on capabilities: the new rules of corporate strategy.Harvard business review, 70 2
H. Volberda, N. Weerdt, E. Verwaal, M. Stienstra, A. Verdú-Jover (2012)
Contingency Fit, Institutional Fit, and Firm Performance: A Metafit Approach to Organization-Environment RelationshipsOrgan. Sci., 23
F. Webster (1994)
Market-Driven Management: Using The New Marketing Concept to Create a Customer-Oriented Company
Jun Huang, Weiwen Li, Canhua Qiu, F. Yim, Junbao Wan (2016)
The impact of CEO servant leadership on firm performance in the hospitality industryInternational Journal of Contemporary Hospitality Management, 28
J. Dawson, A. Richter (2006)
Probing three-way interactions in moderated multiple regression: development and application of a slope difference test.The Journal of applied psychology, 91 4
Joseph Mahoney, J. Pandian (1992)
The resource-based view within the conversation of strategic managementSouthern Medical Journal, 13
B. Wright, S. Pandey (2010)
Transformational Leadership in the Public Sector: Does Structure Matter?Journal of Public Administration Research and Theory, 20
Enno Siemsen, A. Roth, P. Oliveira (2010)
Common Method Bias in Regression Models With Linear, Quadratic, and Interaction EffectsOrganizational Research Methods, 13
V. Govindarajan (1986)
Decentralization, Strategy, and Effectiveness of Strategic Business Units in Multibusiness OrganizationsAcademy of Management Review, 11
C. Schwepker, R. Schultz (2015)
Influence of the ethical servant leader and ethical climate on customer value enhancing sales performanceJournal of Personal Selling & Sales Management, 35
N. Chakravarthy (1991)
Managing the strategy process : a framework for a multibusiness firm / Balaji S. Chakravarthy, Peter Lorange, 1991
R. Allen, M. Helms, Margaret Takeda, Charles White (2007)
Porter's Generic Strategies: An Exploratory Study of Their Use In JapanJournal of Business Strategies
Nicholas O'Regan, A. Ghobadian (2006)
Perceptions of generic strategies of small and medium sized engineering and electronics manufacturers in the UK: The applicability of the Miles and Snow typologyJournal of Manufacturing Technology Management, 17
G. d'Amboise (1993)
DO SMALL BUSINESSES MANIFEST A CERTAIN STRATEGIC LOGIC? AN APPROACH FOR IDENTIFYING ITJournal of small business and entrepreneurship, 11
A. Choudhary, S. Akhtar, Arshad Zaheer (2013)
Impact of Transformational and Servant Leadership on Organizational Performance: A Comparative AnalysisJournal of Business Ethics, 116
M. Gehlhar, A. Regmi, S. Stefanou, B. Zoumas (2009)
Brand leadership and product innovation as firm strategies in global food marketsJournal of Product & Brand Management, 18
H. Barth (2003)
Fit among Competitive Strategy, Administrative Mechanisms, and Performance: A Comparative Study of Small Firms in Mature and New IndustriesJournal of Small Business Management, 41
Mark Ehrhart (2004)
Leadership and Procedural Justice Climate as Antecedents of Unit-Level Organizational Citizenship Behavior.Personnel Psychology, 57
J. Hough (2006)
Business segment performance redux: a multilevel approachSouthern Medical Journal, 27
Simon Chan, W. Mak (2014)
The impact of servant leadership and subordinates' organizational tenure on trust in leader and attitudesPersonnel Review, 43
R. Osborn, J. Hunt, Lawrence Jauch (2002)
Toward a contextual theory of leadershipLeadership Quarterly, 13
Denise Dunlap, Masaaki Kotabe, R. Mudambi (2010)
A Story of Breakthrough vs. Incremental Innovation: Corporate Entrepreneurship in the Global Pharmaceutical IndustryEntrepreneurship
D. Voorhoof (2004)
Vrijheid van meningsuiting, 1
Henry Mintzberg, Bruce Ahlstrand, J. Lampel (1998)
Strategy safari : a guided tour through the wilds of strategic management
Volker Grötsch, C. Blome, M. Schleper (2012)
Antecedents of proactive supply chain risk management – a contingency theory perspectiveInternational Journal of Production Research, 51
J. Schaubroeck, Simon Lam, A. Peng (2011)
Cognition-based and affect-based trust as mediators of leader behavior influences on team performance.The Journal of applied psychology, 96 4
S. Sendjaya, J. Sarros (2002)
Servant Leadership: Its Origin, Development, and Application in OrganizationsJournal of Leadership & Organizational Studies, 9
L. Williams, N. Hartman, Flávia Cavazotte (2010)
Method Variance and Marker Variables: A Review and Comprehensive CFA Marker TechniqueOrganizational Research Methods, 13
A. Shenhar (2001)
One Size Does Not Fit All Projects: Exploring Classical Contingency DomainsManag. Sci., 47
Cemal Zehir, Bulent Akyuz, M. Eren, Gülden Turhan (2013)
The Indirect Effects of Servant Leadership Behavior on Organizational Citizenship Behavior and Job Performance: Organizational Justice as a MediatorInternational Journal of Research In Business and Social Science, 2
R. Cunningham (2004)
Servant Leadership-An Introduction, 5
G. Schwarz, Alexander Newman, B. Cooper, N. Eva (2016)
Servant Leadership and Follower Job Performance: The Mediating Effect of Public Service MotivationPublic Administration, 94
M. Neubert, K. Kacmar, Dawn Carlson, L. Chonko, James Roberts (2008)
Regulatory focus as a mediator of the influence of initiating structure and servant leadership on employee behavior.The Journal of applied psychology, 93 6
Zhijun Chen, Jing Zhu, Mingjian Zhou (2015)
How does a servant leader fuel the service fire? A multilevel model of servant leadership, individual self identity, group competition climate, and customer service performance.The Journal of applied psychology, 100 2
R. Liden, Sandy Wayne, Jeremy Meuser, Jia Hu, Junfeng Wu, Chenwei Liao (2015)
Servant leadership: Validation of a short form of the SL-28Leadership Quarterly, 26
C. Prahalad, G. Hamel (1990)
The Core Competence of the CorporationHarvard Business Review, 68
D. Dierendonck (2011)
Servant Leadership: A Review and Synthesis:Journal of Management, 37
Barbara Keats, Hugh O'neill (2017)
Organizational Structure: Looking Through a Strategy Lens
B. Wit, R. Meyer (1994)
Strategy: Process, Content, Context: An International Perspective
S. Sendjaya, A. Pekerti (2010)
Servant leadership as antecedent of trust in organizationsLeadership & Organization Development Journal, 31
I. Goll, N. Johnson, A. Rasheed (2008)
Top management team demographic characteristics, business strategy, and firm performance in the US airline industry: The role of managerial discretionManagement Decision, 46
B. Menguc, Seigyoung Auh, E. Shih (2007)
Transformational leadership and market orientation: Implications for the implementation of competitive strategies and business unit performanceJournal of Business Research, 60
D. Dierendonck, D. Stam, P. Boersma, Ninotchka Windt, Jorrit Alkema (2014)
Same difference? Exploring the differential mechanisms linking servant leadership and transformational leadership to follower outcomesLeadership Quarterly, 25
D. Mehri (2006)
The Darker Side of Lean: An Insider's Perspective on the Realities of the Toyota Production SystemAcademy of Management Perspectives, 20
D. Lei, J. Slocum (2009)
The Tipping Points of Business Strategy:: The Rise and Decline of CompetitivenessOrganizational Dynamics, 38
R. Liden, Sandy Wayne, Hao Zhao, David Henderson (2008)
Servant leadership: Development of a multidimensional measure and multi-level assessment ☆Leadership Quarterly, 19
Fernando Jaramillo, B. Bande, J. Varela (2015)
Servant leadership and ethics: a dyadic examination of supervisor behaviors and salesperson perceptionsJournal of Personal Selling & Sales Management, 35
K. Patterson (2003)
Servant leadership: A theoretical model
R. Cowan, N. Jonard (2009)
Knowledge Portfolios and The Organization of Innovation NetworksAcademy of Management Review, 34
Peter Sun (2013)
The servant identity: Influences on the cognition and behavior of servant leadersLeadership Quarterly, 24
Eonsoo Kim, Dae-il Nam, J. Stimpert (2004)
Testing The Applicability of Porter's Generic Strategies In The Digital Age: A Study of Korean Cyber MallsJournal of Business Strategies
Nicolaj Siggelkow (2002)
Evolution toward FitAdministrative Science Quarterly, 47
Alexander Pepper (2002)
Leading professionals: A science, a philosophy and a way of workingJournal of Change Management, 3
G. Day (1994)
The Capabilities of Market-Driven OrganizationsJournal of Marketing, 58
M. Lindell, D. Whitney (2001)
Accounting for common method variance in cross-sectional research designs.The Journal of applied psychology, 86 1
Jia Hu, R. Liden (2011)
Antecedents of team potency and team effectiveness: an examination of goal and process clarity and servant leadership.The Journal of applied psychology, 96 4
S. Sendjaya, J. Sarros, Joseph Santora (2008)
Defining and Measuring Servant Leadership Behaviour in OrganizationsModels of Leadership eJournal
André Waal, M. Sivro (2012)
The Relation Between Servant Leadership, Organizational Performance, and the High-Performance Organization FrameworkJournal of Leadership & Organizational Studies, 19
A. Rangone (1999)
A Resource-Based Approach to Strategy Analysis in Small-Medium Sized EnterprisesSmall Business Economics, 12
L. Pleshko, Richard Heiens (2012)
The Market Share Impact of the Fit between Market Leadership Efforts and Overall Strategic AggressivenessBusiness and Economics Research Journal, 3
P. Gordon (1983)
The mind of the strategist: The art of Japanese business: by Kenichi Ohmae New York: McGraw-Hill, 1982Business Horizons, 26
Xiaoli Yin, E. Zajac (2004)
THE STRATEGY/GOVERNANCE STRUCTURE FIT RELATIONSHIP: THEORY AND EVIDENCE IN FRANCHISING ARRANGEMENTSSouthern Medical Journal, 25
David Collis, Cynthia Montgomery (1999)
Competing on Resources: Strategy in the 1990s
S. Peterson, Benjamin Galvin, Donald Lange (2012)
CEO Servant Leadership: Exploring Executive Characteristics and Firm PerformancePersonnel Psychology, 65
S. Slezak (2011)
What is Strategy
Carmen Otero-Neira, Concepción Varela-Neira, B. Bande (2016)
Supervisory servant leadership and employee’s work role performance: A multilevel mediation modelLeadership & Organization Development Journal, 37
International Journal of Servant Leadership, 1
B. Bande, P. Fernández‐Ferrín, Concepción Varela-Neira, Carmen Otero-Neira (2016)
Exploring the relationship among servant leadership, intrinsic motivation and performance in an industrial sales settingJournal of Business & Industrial Marketing, 31
Gregory Murphy, J. Trailer, R. Hill (1996)
Measuring performance in entrepreneurship researchJournal of Business Research, 36
R. Yin (1984)
Case Study Research: Design and Methods
Travis Searle, J. Barbuto (2011)
Servant Leadership, Hope, and Organizational Virtuousness: A Framework Exploring Positive Micro and Macro Behaviors and Performance ImpactJournal of Leadership & Organizational Studies, 18
R. Greenwood, Danny Miller (2010)
Tackling Design Anew: Getting Back to the Heart of Organizational TheoryAcademy of Management Perspectives, 24
Roderick White (1986)
Generic business strategies, organizational context and performance: An empirical investigationStrategic Management Journal, 7
Fernando Jaramillo, Douglas Grisaffe, L. Chonko, James Roberts (2009)
Examining the Impact of Servant Leadership on Sales Force PerformanceJournal of Personal Selling & Sales Management, 29
B. Shamir, Jane Howell (1999)
Organizational and contextual influences on the emergence and effectiveness of charismatic leadershipLeadership Quarterly, 10
Zhen Zhang, S. Peterson (2011)
Advice networks in teams: the role of transformational leadership and members' core self-evaluations.The Journal of applied psychology, 96 5
Henry Mintzberg (1993)
The rise and fall of strategic planning
R. Liden, Sandy Wayne, Chenwei Liao, Jeremy Meuser (2014)
Servant leadership and serving culture: Influence on individual and unit performanceAcademy of Management Journal, 57
Margaret Peteraf (1993)
The cornerstones of competitive advantage: A resource‐based viewSouthern Medical Journal, 14
Organization and Administrative Sciences, 8
Myriam Chiniara, Kathleen Bentein (2016)
Linking servant leadership to individual performance: Differentiating the mediating role of autonomy, competence and relatedness need satisfactionLeadership Quarterly, 27
Pinar Ozcan, K. Eisenhardt (2009)
Origin of Alliance Portfolios: Entrepreneurs, Network Strategies, and Firm PerformanceAcademy of Management Journal, 52
M. Porter (1991)
Towards a dynamic theory of strategySouthern Medical Journal, 12
Frank Walter, H. Bruch (2010)
Structural Impacts on the Occurrence and Effectiveness of Transformational Leadership: An Empirical Study at the Organizational Level of AnalysisLeadership Quarterly, 21
Danon Carter, T. Baghurst (2014)
The Influence of Servant Leadership on Restaurant Employee EngagementJournal of Business Ethics, 124
P. Ghauri, K. Grønhaug, Roger Strange (2010)
Research Methods in Business Studies
G. Day (1990)
Market Driven Strategy: Processes for Creating Value
Henry Mintzberg (1996)
Musings on management. Ten ideas designed to rile everyone who cares about management.Harvard business review, 74 4
M. Porter (1980)
Industry Structure and Competitive Strategy: Keys to ProfitabilityFinancial Analysts Journal, 36
Strategic Entrepreneurship Journal, 4
M. Mumford, Y. Fried (2014)
Give them what they want or give them what they need? Ideology in the study of leadershipJournal of Organizational Behavior, 35
J. Barney (1991)
Firm Resources and Sustained Competitive AdvantageJournal of Management, 17
Emily Hunter, M. Neubert, S. Perry, L. Witt, Lisa Penney, E. Weinberger (2013)
Servant leaders inspire servant followers: Antecedents and outcomes for employees and the organizationLeadership Quarterly, 24
Seigyoung Auh, B. Menguc (2007)
Performance implications of the direct and moderating effects of centralization and formalization on customer orientationIndustrial Marketing Management, 36
Diah Yoshida, S. Sendjaya, Giles Hirst, B. Cooper (2014)
Does servant leadership foster creativity and innovation? A multi-level mediation study of identification and prototypicalityJournal of Business Research, 67
Eric Olson, S. Slater, T. Hult (2005)
The Performance Implications of Fit among Business Strategy, Marketing Organization Structure, and Strategic BehaviorJournal of Marketing, 69
D. Prajogo, C. McDermott (2014)
Antecedents of Service Innovation in SMEs: Comparing the Effects of External and Internal FactorsJournal of Small Business Management, 52
(1980)
Competitive Strategy: Techniques for Analyzing Industries and Competitors
P. Podsakoff, Scott MacKenzie, Nathan Podsakoff (2012)
Sources of method bias in social science research and recommendations on how to control it.Annual review of psychology, 63
PurposeWhile research and adoption of servant leadership are on the increase, little is known about the mechanisms through which it affects organizational performance. Drawing on the contingency theory, the purpose of this paper is to examine the extent to which organizational strategy and structure affect the relationship between servant leadership and organizational performance.Design/methodology/approachSurvey data were collected from 336 direct reports of CEOs/GM/MDs in Australian SMEs, and multiple regression analysis was used in the hypotheses testing.FindingsThe study found that the relationship between servant leadership and performance is moderated by the three-way interaction effects of differentiation and centralization as well as cost leadership and formalization.Practical implicationsThis study shows that the positive effects of servant leadership on performance are more pronounced in organizations with minimal organizational structure that are not fixated on cost minimization. To that end, ensuring that there is a fit among organizational strategy, structure, and leadership is a key priority for senior executives.Originality/valueThis research is one of the first to examine the boundary conditions of servant leadership, demonstrating the effects organizational structure has on servant leadership’s influence. Further, this research extends the contingency theory by focusing on strategy and structure, rather than just structural impacts.
Personnel Review – Emerald Publishing
Published: Feb 5, 2018
Read and print from thousands of top scholarly journals.
Already have an account? Log in
Bookmark this article. You can see your Bookmarks on your DeepDyve Library.
To save an article, log in first, or sign up for a DeepDyve account if you don’t already have one.
Copy and paste the desired citation format or use the link below to download a file formatted for EndNote
Access the full text.
Sign up today, get DeepDyve free for 14 days.
All DeepDyve websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.