This study aims to explore the strategies adopted by tourism and hospitality businesses in North Cyprus during the Covid-19 pandemic. The analysis also points to sustainable tourism approaches that could be adopted in the post-Covid-19 period.Design/methodology/approachQualitative methodology was used to collect detailed information from 20 tourism and hospitality business owners operating in North Cyprus.FindingsThe findings illustrate the negative impacts of the Covid-19 pandemic on tourism and hospitality operations in North Cyprus and reveal how businesses have coped and responded to these challenges. Some operators have been able to adapt and their actions provide indicators for a sustainable tourism business model in North Cyprus.Practical implicationsThe study draws on the experiences of business owners and reveals how they have sought to sustain their operations during the uncertain conditions of the Covid-19 pandemic.Social implicationsThe findings of this study could assist government agencies in the construction of sector-specific support programs for tourism and hospitality businesses.Originality/valueThe adverse effect of Covid-19 on tourism and hospitality operations is a current topic that needs to be analyzed. This study draws on the experiences of practitioners to analyze the competitive strategies used by tourism and hospitality businesses in North Cyprus.
Worldwide Hospitality and Tourism Themes – Emerald Publishing
Published: Aug 17, 2021
Keywords: Uncertainty; Crisis management; North Cyprus; Covid-19 pandemic; Competitive strategies