Corporate social responsibility and the UK's top ten retailers

Corporate social responsibility and the UK's top ten retailers Purpose – This paper offers a preliminary exploration of the corporate social responsibility (CSR) issues being addressed by the UK's top ten retailers. Design/methodology/approach – The paper draws its empirical information from the CSR reports and information posted on the world wide web by the UK's top ten UK country of origin retailers. Four principal headings: namely, Environment; Marketplace; Workplace; and Community, are used to capture, and provide some illustrative examples of, CSR agendas. Findings – The findings reveal that each of the top ten retailers has its own approach to CSR and that there are substantial variations in the nature and extent of the reporting process. That said there is some common ground in reporting on a range of environmental issues, on sourcing, on commitment to customers, on employees and on the communities in which the top ten retailers operate. A number of the top ten retailers are employing key performance indicators in an attempt to measure and benchmark their CSR achievements. The underlying message is that the top ten retailers claim that CSR is an integral element of their core business. Originality/value – The paper provides an accessible review of CSR agendas being pursued by the UK's top ten retailers and as such will interest academics and students in higher education and practitioners and professionals working in the retail marketplace. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Retail & Distribution Management Emerald Publishing

Corporate social responsibility and the UK's top ten retailers

Loading next page...
 
/lp/emerald-publishing/corporate-social-responsibility-and-the-uk-s-top-ten-retailers-QfpRFcyrOe
Publisher
Emerald Publishing
Copyright
Copyright © 2005 Emerald Group Publishing Limited. All rights reserved.
ISSN
0959-0552
DOI
10.1108/09590550510634611
Publisher site
See Article on Publisher Site

Abstract

Purpose – This paper offers a preliminary exploration of the corporate social responsibility (CSR) issues being addressed by the UK's top ten retailers. Design/methodology/approach – The paper draws its empirical information from the CSR reports and information posted on the world wide web by the UK's top ten UK country of origin retailers. Four principal headings: namely, Environment; Marketplace; Workplace; and Community, are used to capture, and provide some illustrative examples of, CSR agendas. Findings – The findings reveal that each of the top ten retailers has its own approach to CSR and that there are substantial variations in the nature and extent of the reporting process. That said there is some common ground in reporting on a range of environmental issues, on sourcing, on commitment to customers, on employees and on the communities in which the top ten retailers operate. A number of the top ten retailers are employing key performance indicators in an attempt to measure and benchmark their CSR achievements. The underlying message is that the top ten retailers claim that CSR is an integral element of their core business. Originality/value – The paper provides an accessible review of CSR agendas being pursued by the UK's top ten retailers and as such will interest academics and students in higher education and practitioners and professionals working in the retail marketplace.

Journal

International Journal of Retail & Distribution ManagementEmerald Publishing

Published: Dec 1, 2005

Keywords: United Kingdom; Social responsibility; Retailers

There are no references for this article.

You’re reading a free preview. Subscribe to read the entire article.


DeepDyve is your
personal research library

It’s your single place to instantly
discover and read the research
that matters to you.

Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.

All for just $49/month

Explore the DeepDyve Library

Search

Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly

Organize

Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.

Access

Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.

Your journals are on DeepDyve

Read from thousands of the leading scholarly journals from SpringerNature, Elsevier, Wiley-Blackwell, Oxford University Press and more.

All the latest content is available, no embargo periods.

See the journals in your area

DeepDyve

Freelancer

DeepDyve

Pro

Price

FREE

$49/month
$360/year

Save searches from
Google Scholar,
PubMed

Create folders to
organize your research

Export folders, citations

Read DeepDyve articles

Abstract access only

Unlimited access to over
18 million full-text articles

Print

20 pages / month

PDF Discount

20% off