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F Hansen
Quantifying creative contributions: advertising pretesting’s new generation
C Fombrun
Corporate Reputation
D. Mick
Consumer research and semiotics: exploring the morphology of signs
David Mick (1986)
Consumer Research and Semiotics: Exploring the Morphology of Signs, Symbols, and SignificanceJournal of Consumer Research, 13
Marsha Richins (1997)
Measuring Emotions in the Consumption ExperienceJournal of Consumer Research, 24
T Kristensen, J Sverdrup‐Jensen
Testing customer encounters
R. Petty, J. Cacioppo, D. Schumann (1983)
Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of InvolvementJournal of Consumer Research, 10
John Robinson, L. Hawpe (1986)
Narrative thinking as a heuristic process.
Affirms the great need for corporate designs, yet states that the tests most frequently used are certainly not comprehensive. The reasons for these “partial” tests are explored (focusing on incorrect assumptions, as well as research design and methodology). Concludes that data collection was not completed, and that the next steps are to complete the testing of the current designs.
Corporate Communications An International Journal – Emerald Publishing
Published: Jun 1, 2000
Keywords: Corporate planning; Tests; Corporate communications
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