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Contingency Factors in Quality Circles A Review of Empirical Evidence

Contingency Factors in Quality Circles A Review of Empirical Evidence Considers the factors which affect the success or failure of QCs. Analyses international QC experience through empirical literature reporting field results in various European, North American and Australasian countries. Summarizes a process aimed at identifying the main contingency factors likely to influence the QCs, since their smooth operation depends on a variety of economic, organizational and psychological contingency factors. Overall, the results suggest the predominance of external environmental and organizational factors over group or individualrelated factors. A final major trend points to the key importance of contingency factors at the preintroduction and introduction phases of QCs. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Quality & Reliability Management Emerald Publishing

Contingency Factors in Quality Circles A Review of Empirical Evidence

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0265-671X
DOI
10.1108/02656719210008454
Publisher site
See Article on Publisher Site

Abstract

Considers the factors which affect the success or failure of QCs. Analyses international QC experience through empirical literature reporting field results in various European, North American and Australasian countries. Summarizes a process aimed at identifying the main contingency factors likely to influence the QCs, since their smooth operation depends on a variety of economic, organizational and psychological contingency factors. Overall, the results suggest the predominance of external environmental and organizational factors over group or individualrelated factors. A final major trend points to the key importance of contingency factors at the preintroduction and introduction phases of QCs.

Journal

International Journal of Quality & Reliability ManagementEmerald Publishing

Published: Feb 1, 1992

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