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The idea that risk could be a motivating factor in consumerschoice of breakfast cereal seemed less than plausible on firstconsideration. However, reports an investigation of secondary sources,some focus groups and a survey of 180 shoppers which revealed that thisinitial reaction was unfounded and that risk appeared significant inaffecting consumers purchasing behaviour. The most important risks werethose of taste and nutritional value. The most important risk relieverswere choosing a wellknown brand and obtaining free samples. Thefindings seem to support the high advertising spends characteristic ofthe market, but question the widespread use of celebrity endorsements.
British Food Journal – Emerald Publishing
Published: Apr 1, 1992
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