Connecting with new information landscapes: information literacy practices of refugees

Connecting with new information landscapes: information literacy practices of refugees Purpose – The purpose of the research reported in this article is to understand how refugees learn to engage with a complex, multimodal information landscape and how their information literacy practice may be constructed to enable them to connect and be included in their new information landscape. Design/methodology/approach – The study is framed through practice and socio‐cultural theories. A qualitative research design is employed including semi‐structured face‐to‐face interviews and focus groups which are thematically analysed through an information practice lens. Findings – Refugees encounter complex and challenging information landscapes that present barriers to their full participation in their new communities. Social inclusion becomes possible where information is provided via sharing through trusted mediators who assist with navigating the information landscape and information mapping, and through visual and social sources. Research limitations/implications – The study is local and situated and therefore not empirically generalizable. It does however provide rich, deep description and explanation that is instructive beyond the specific research site and contributes to theory building. Practical implications – The study highlights the role, and importance, of social and visual information sources and the key role of service providers as mediators and navigators. Governments, funders and service providers can use these findings to inform their service provision. Originality/value – This is an original research paper in which the results provide practical advice for those working with refugees and which also extends theories of information literacy practice as an information practice. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Documentation Emerald Publishing

Connecting with new information landscapes: information literacy practices of refugees

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Publisher
Emerald Publishing
Copyright
Copyright © 2013 Emerald Group Publishing Limited. All rights reserved.
ISSN
0022-0418
DOI
10.1108/00220411311295351
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of the research reported in this article is to understand how refugees learn to engage with a complex, multimodal information landscape and how their information literacy practice may be constructed to enable them to connect and be included in their new information landscape. Design/methodology/approach – The study is framed through practice and socio‐cultural theories. A qualitative research design is employed including semi‐structured face‐to‐face interviews and focus groups which are thematically analysed through an information practice lens. Findings – Refugees encounter complex and challenging information landscapes that present barriers to their full participation in their new communities. Social inclusion becomes possible where information is provided via sharing through trusted mediators who assist with navigating the information landscape and information mapping, and through visual and social sources. Research limitations/implications – The study is local and situated and therefore not empirically generalizable. It does however provide rich, deep description and explanation that is instructive beyond the specific research site and contributes to theory building. Practical implications – The study highlights the role, and importance, of social and visual information sources and the key role of service providers as mediators and navigators. Governments, funders and service providers can use these findings to inform their service provision. Originality/value – This is an original research paper in which the results provide practical advice for those working with refugees and which also extends theories of information literacy practice as an information practice.

Journal

Journal of DocumentationEmerald Publishing

Published: Jan 11, 2013

Keywords: Refugees; Information literacy practice; Information practice; Social inclusion; Social exclusion; Information poverty; Literacy; Learning

References

  • Social inclusion of newcomers to Canada: an information problem?
    Caidi, N.; Allard, D.
  • Information practices of immigrants
    Caidi, N.; Allard, D.; Quirke, L.
  • Contemporary compulsory dispersal and the absence of space for the restoration of trust
    Hynes, P.
  • Information literacy landscapes: an emerging picture
    Lloyd, A.
  • A model of information practices in accounts of everyday‐life information seeking
    McKenzie, P.
  • Tackling Social Exclusion
    Pierson, J.
  • Refugee youth, social inclusion, and ICTs: can good intentions go bad?
    Wilding, R.
  • How poor informationally are the information poor? Evidence from an empirical study of daily and regular information practices of individuals
    Yu, L.

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