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COMMUNICATION WITHIN A DISPUTE MEDIATION INTERACTANTS' PERCEPTIONS OF THE PROCESS

COMMUNICATION WITHIN A DISPUTE MEDIATION INTERACTANTS' PERCEPTIONS OF THE PROCESS The intent of the research reported in this paper was to add to our understanding of the factors which affect a participant's beliefs concerning whether heshe has been fairly treated within a dispute mediation. A study was conducted using roleplay mediations involving peermediators with undergraduate students posing as roommates experiencing a conflict. Approximately 2 weeks after the mediations, 25 of the disputantsubjects met with one of the researchers to review a video tape of their particular mediation and discuss the communication which occurred The results of those interviews are presented and discussed in terms of their implications for procedural justice theory and the conduct of interpersonal dispute mediations. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Conflict Management Emerald Publishing

COMMUNICATION WITHIN A DISPUTE MEDIATION INTERACTANTS' PERCEPTIONS OF THE PROCESS

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1044-4068
DOI
10.1108/eb022697
Publisher site
See Article on Publisher Site

Abstract

The intent of the research reported in this paper was to add to our understanding of the factors which affect a participant's beliefs concerning whether heshe has been fairly treated within a dispute mediation. A study was conducted using roleplay mediations involving peermediators with undergraduate students posing as roommates experiencing a conflict. Approximately 2 weeks after the mediations, 25 of the disputantsubjects met with one of the researchers to review a video tape of their particular mediation and discuss the communication which occurred The results of those interviews are presented and discussed in terms of their implications for procedural justice theory and the conduct of interpersonal dispute mediations.

Journal

International Journal of Conflict ManagementEmerald Publishing

Published: Feb 1, 1991

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