Common understanding as a basis for coordination

Common understanding as a basis for coordination Purpose – The purpose of this paper is to develop further a theoretical framework of common understanding and explore the role of common understanding in coordination. Design/methodology/approach – A constructive action research approach was employed applying abductive reasoning to develop new models with practical relevance. Findings – A new framework of the elements of common understanding and a new theory of communication as a mechanism for coordination. Research limitations/implications – As a longitudinal case study and part of a multiple case‐study, the findings are generalized to theory which should be further developed. Practical implications – Presents a framework for developing shared meanings to achieve better coordination in collaborative service provisioning. Originality/value – Presents a new model of common understanding, a refined approach to coordination. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Corporate Communications: An International Journal Emerald Publishing

Common understanding as a basis for coordination

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Publisher
Emerald Publishing
Copyright
Copyright © 2008 Emerald Group Publishing Limited. All rights reserved.
ISSN
1356-3289
DOI
10.1108/13563280810869587
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to develop further a theoretical framework of common understanding and explore the role of common understanding in coordination. Design/methodology/approach – A constructive action research approach was employed applying abductive reasoning to develop new models with practical relevance. Findings – A new framework of the elements of common understanding and a new theory of communication as a mechanism for coordination. Research limitations/implications – As a longitudinal case study and part of a multiple case‐study, the findings are generalized to theory which should be further developed. Practical implications – Presents a framework for developing shared meanings to achieve better coordination in collaborative service provisioning. Originality/value – Presents a new model of common understanding, a refined approach to coordination.

Journal

Corporate Communications: An International JournalEmerald Publishing

Published: May 9, 2008

Keywords: Channel relationships; Information operations; Communication management

References

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