Purpose – The purpose of this paper is to develop further a theoretical framework of common understanding and explore the role of common understanding in coordination. Design/methodology/approach – A constructive action research approach was employed applying abductive reasoning to develop new models with practical relevance. Findings – A new framework of the elements of common understanding and a new theory of communication as a mechanism for coordination. Research limitations/implications – As a longitudinal case study and part of a multiple case‐study, the findings are generalized to theory which should be further developed. Practical implications – Presents a framework for developing shared meanings to achieve better coordination in collaborative service provisioning. Originality/value – Presents a new model of common understanding, a refined approach to coordination.
Corporate Communications: An International Journal – Emerald Publishing
Published: May 9, 2008
Keywords: Channel relationships; Information operations; Communication management
It’s your single place to instantly
discover and read the research
that matters to you.
Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.
All for just $49/month
Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly
Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.
Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.
Read from thousands of the leading scholarly journals from SpringerNature, Wiley-Blackwell, Oxford University Press and more.
All the latest content is available, no embargo periods.
“Hi guys, I cannot tell you how much I love this resource. Incredible. I really believe you've hit the nail on the head with this site in regards to solving the research-purchase issue.”Daniel C.
“Whoa! It’s like Spotify but for academic articles.”@Phil_Robichaud
“I must say, @deepdyve is a fabulous solution to the independent researcher's problem of #access to #information.”@deepthiw
“My last article couldn't be possible without the platform @deepdyve that makes journal papers cheaper.”@JoseServera