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Describes a study of consumer behaviour carried out in a chocolatestore involving free samples of chocolate, which found that samplingsignificantly increased the immediate sales of chocolates but that thiseffect was restricted to small amounts and to those varieties ofchocolate other than the variety sampled. Discusses the implications ofthe findings for marketing management and consumer behaviour theory.Concludes that while sampling produces positive effects, these effectsappear to be more complex than they would first seem, therefore furtherconsumer research is needed.
Journal of Product & Brand Management – Emerald Publishing
Published: Apr 1, 1992
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