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Cognitive and affective dimensions of trust in developing team performance

Cognitive and affective dimensions of trust in developing team performance In this study, the importance of a climate of trust in promoting teamwork is presented, and the findings of an empirical study of 50 work-based teams are discussed. According to these findings, teams which show high levels of trust (both cognitive and affective dimensions of trust) perform better. As a result of these findings, it is strongly recommended that trust should be a primary value of the organisational culture, that behaviour which promotes trust and protection should be encouraged in teamwork, and that trustworthy behaviour should be treated as a measurement of performance for the purposes of employee appraisal. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Team Performance Management Emerald Publishing

Cognitive and affective dimensions of trust in developing team performance

Team Performance Management , Volume 9 (5/6): 5 – Sep 1, 2003

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References (9)

Publisher
Emerald Publishing
Copyright
Copyright © 2003 MCB UP Ltd. All rights reserved.
ISSN
1352-7592
DOI
10.1108/13527590310493846
Publisher site
See Article on Publisher Site

Abstract

In this study, the importance of a climate of trust in promoting teamwork is presented, and the findings of an empirical study of 50 work-based teams are discussed. According to these findings, teams which show high levels of trust (both cognitive and affective dimensions of trust) perform better. As a result of these findings, it is strongly recommended that trust should be a primary value of the organisational culture, that behaviour which promotes trust and protection should be encouraged in teamwork, and that trustworthy behaviour should be treated as a measurement of performance for the purposes of employee appraisal.

Journal

Team Performance ManagementEmerald Publishing

Published: Sep 1, 2003

Keywords: Team performance; Team working; Cognition; Organizational culture

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