Purpose – It is well recognised that individuals have much to contribute to the care that they receive, with attendant benefits on outcomes and reduction in cost. The recognition of individuals who access care services as interdependent citizens embedded in both formal and informal support networks is a shift that acknowledges their active role as partners in management of their own care and in service innovation and development. The purpose of this paper is therefore to explore and illustrate some of the domains of co‐production. Design/methodology/approach – In this paper, the authors review the literature, both peer‐reviewed and professional, in order to provide a broad and contemporary commentary on this emergent approach. This literature is critically summarised and presented along with a narrative that discusses the context in Wales, where the authors are based. The approach to this paper is to bring together existing knowledge and also propose potential avenues for further research and practise development. Findings – There is a diverse literature on this topic and the application of co‐production appears potentially transformational within health and social care. Implementation of the principles of co‐production has the potential to improve health and social care services in a range of settings. Real changes in outcomes and experience and reduction in societal cost can be achieved by making the people of Wales active partners in the design and delivery of their own health and social care. Originality/value – This review offers a readily accessible commentary on co‐production, which may be of value to a wide range of professional groups and policy makers. This paper also reflects an original attempt to summarise knowledge and propose further areas for work. Most importantly, this paper offers a start point for co‐production to become a reality for service provision with all the attendant benefits that will arise from this development.
Quality in Ageing and Older Adults – Emerald Publishing
Published: Mar 4, 2014
Keywords: Leadership; Management; Change; Healthcare; Co‐production; Transformation; Social care; Co‐design; Internal model
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