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Clinical incident reporting: wrong time, wrong place

Clinical incident reporting: wrong time, wrong place Purpose – The aim of this paper is to generate a debate regarding the value of incident reporting in the UK. Design/methodology/approach – This paper critiques the dominant approach to patients in the UK. Findings – It is suggested that the reliability of health care processes would need to substantially improve before an incident reporting system can have a meaningful impact on patient safety. Practical implications – Greater benefits in patient safety will be accrued by focusing resources on designing reliable processes rather than the extension of incident reporting. Originality/value – This paper offers a local perspective on a potentially flawed national strategy. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Health Care Quality Assurance Emerald Publishing

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Publisher
Emerald Publishing
Copyright
Copyright © 2008 Emerald Group Publishing Limited. All rights reserved.
ISSN
0952-6862
DOI
10.1108/09526860810880180
pmid
18785464
Publisher site
See Article on Publisher Site

Abstract

Purpose – The aim of this paper is to generate a debate regarding the value of incident reporting in the UK. Design/methodology/approach – This paper critiques the dominant approach to patients in the UK. Findings – It is suggested that the reliability of health care processes would need to substantially improve before an incident reporting system can have a meaningful impact on patient safety. Practical implications – Greater benefits in patient safety will be accrued by focusing resources on designing reliable processes rather than the extension of incident reporting. Originality/value – This paper offers a local perspective on a potentially flawed national strategy.

Journal

International Journal of Health Care Quality AssuranceEmerald Publishing

Published: Jun 13, 2008

Keywords: National Health Service; Safety engineering; Patients; United Kingdom; Government policy

References