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A. Terry, C. Mottram, J. Round, E. Firman, J. Step, J. Bourne (2005)
A safer place for patients: learning to improve patient safety
E. McGlynn, S. Asch, J. Adams, J. Keesey, Jennifer Hicks, A. DeCristofaro, E. Kerr (2003)
The quality of health care delivered to adults in the United States.The New England journal of medicine, 348 26
DoH
Safety First: A Report for Patients, Clinicians and Healthcare Managers
National Patient Safety Agency
Quarterly National Reporting and Learning System Data Summary, Summer 2006
A. Edmondson (2004)
Learning from failure in health care: frequent opportunities, pervasive barriersQuality and Safety in Health Care, 13
Purpose – The aim of this paper is to generate a debate regarding the value of incident reporting in the UK. Design/methodology/approach – This paper critiques the dominant approach to patients in the UK. Findings – It is suggested that the reliability of health care processes would need to substantially improve before an incident reporting system can have a meaningful impact on patient safety. Practical implications – Greater benefits in patient safety will be accrued by focusing resources on designing reliable processes rather than the extension of incident reporting. Originality/value – This paper offers a local perspective on a potentially flawed national strategy.
International Journal of Health Care Quality Assurance – Emerald Publishing
Published: Jun 13, 2008
Keywords: National Health Service; Safety engineering; Patients; United Kingdom; Government policy
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