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Charismatic Leadership in Service‐producing Organizations

Charismatic Leadership in Service‐producing Organizations Presents a summary of theoretical leader behaviours and effects and the empirical findings relevant to a new genre of leadership theory. The new paradigm, emerging over the last decade and a half, focuses on outstanding leaders, variously referred to as charismatic, visionary, inspirational or transformational and derives from approximately 25 empirical investigations, based on a wide variety of samples and methods and conducted in a variety of cultures, collectively. Strong convergence among the findings of these studies indicates that the new genre of theory, when operationalized in a number of ways, accounts for substantial variance in leader and follower effectiveness, follower motivation, commitment and satisfaction as well as team performance. Discusses the relevance of such leadership to service‐producing organizations. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Service Industry Management Emerald Publishing

Charismatic Leadership in Service‐producing Organizations

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Publisher
Emerald Publishing
Copyright
Copyright © 1992 MCB UP Ltd. All rights reserved.
ISSN
0956-4233
DOI
10.1108/09564239210011944
Publisher site
See Article on Publisher Site

Abstract

Presents a summary of theoretical leader behaviours and effects and the empirical findings relevant to a new genre of leadership theory. The new paradigm, emerging over the last decade and a half, focuses on outstanding leaders, variously referred to as charismatic, visionary, inspirational or transformational and derives from approximately 25 empirical investigations, based on a wide variety of samples and methods and conducted in a variety of cultures, collectively. Strong convergence among the findings of these studies indicates that the new genre of theory, when operationalized in a number of ways, accounts for substantial variance in leader and follower effectiveness, follower motivation, commitment and satisfaction as well as team performance. Discusses the relevance of such leadership to service‐producing organizations.

Journal

International Journal of Service Industry ManagementEmerald Publishing

Published: Jun 1, 1992

Keywords: Leadership; Management styles; Management theory

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