Change performance to change the culture

Change performance to change the culture Corporate culture - the integrated patterns of human behavior that describe "how we do things around here" - is making a comeback in business literature and discussion. It is an important tool for winning the hearts, minds, and commitment of people. Some believe it is the intangible that provides a sustainable competitive advantage in a world where products and services are commodities. This article asserts that changing performance is the critical component in any culture change initiative. It describes the components that influence an organization's culture and provides seven indicators that your organization's culture might be in trouble. Finally, the author draws on over 20 years of experience to offer five practical strategies to change performance and change an organization's culture. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Industrial and Commercial Training Emerald Publishing

Change performance to change the culture

Industrial and Commercial Training, Volume 35 (6): 5 – Nov 1, 2003

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Publisher
Emerald Publishing
Copyright
Copyright © 2003 MCB UP Ltd. All rights reserved.
ISSN
0019-7858
DOI
10.1108/00197850310493929
Publisher site
See Article on Publisher Site

Abstract

Corporate culture - the integrated patterns of human behavior that describe "how we do things around here" - is making a comeback in business literature and discussion. It is an important tool for winning the hearts, minds, and commitment of people. Some believe it is the intangible that provides a sustainable competitive advantage in a world where products and services are commodities. This article asserts that changing performance is the critical component in any culture change initiative. It describes the components that influence an organization's culture and provides seven indicators that your organization's culture might be in trouble. Finally, the author draws on over 20 years of experience to offer five practical strategies to change performance and change an organization's culture.

Journal

Industrial and Commercial TrainingEmerald Publishing

Published: Nov 1, 2003

Keywords: Change management

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