Change management strategies for successful ERP implementation

Change management strategies for successful ERP implementation When implementing an enterprise resource planning (ERP) system, top management commonly faces an unwanted attitude from potential users – for one reason or another, they resist the implementation process. Top management should, therefore, proactively deal with this problem instead of reactively confronting it. In this paper, I describe an integrated, process‐oriented approach for facing the complex social problem of workers’ resistance to ERP. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Business Process Management Journal Emerald Publishing

Change management strategies for successful ERP implementation

Business Process Management Journal, Volume 7 (3): 10 – Aug 1, 2001

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Publisher
Emerald Publishing
Copyright
Copyright © 2001 MCB UP Ltd. All rights reserved.
ISSN
1463-7154
DOI
10.1108/14637150110392764
Publisher site
See Article on Publisher Site

Abstract

When implementing an enterprise resource planning (ERP) system, top management commonly faces an unwanted attitude from potential users – for one reason or another, they resist the implementation process. Top management should, therefore, proactively deal with this problem instead of reactively confronting it. In this paper, I describe an integrated, process‐oriented approach for facing the complex social problem of workers’ resistance to ERP.

Journal

Business Process Management JournalEmerald Publishing

Published: Aug 1, 2001

Keywords: Resource management; Organizational change; Employee attitudes; Resistance

References

  • Implications of some of the recent improvement philosophies for the management of the information systems organization
    Aladwani, A
  • Power, politics, and MIS implementation
    Markus, M

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