Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Causes of workplace violence against medical staff as perceived by physicians and nurses in Jordanian public hospitals

Causes of workplace violence against medical staff as perceived by physicians and nurses in... Workplace violence against medical staff has become an endemic problem in the healthcare sector in Jordan. This study investigates the perceived main causes of workplace violence (medical staff, administrative, patients, patient's escorts and legislative) against physicians and nurses in public hospitals.Design/methodology/approachA self-administered questionnaire was used to collect data from a convenient random sample of 334 physicians and nurses employed in Jordanian public hospitals. Descriptive statistics and analysis of variance were used to answer questions and test hypotheses.FindingsFindings indicated that the practice of the causes of workplace violence behaviors assessed by the participants is at a moderate level in Jordanian public hospitals with a mean value of 3.26. The causes of violence were reported as most causative to least causative: patient escort (M = 3.60), legislative (M = 3.56), patients (M = 3.40), administrative (M = 3.16) and medical staff related (M = 2.74), respectively. Analysis showed statistical differences in the participants' attitudes toward the causes of workplace violence behaviors due to their gender, job title, education level, experience and income.Practical implicationsThis study has a significant practical contribution in providing information about the causes of workplace violence that will help health policymakers and hospital administrators to deter violence against medical staff. To reduce or eliminate the potential causes of violence, several actions can be taken, such as criminalizing violent behaviors, managing work pressure, staff shortages, developing comfortable and secure medical treatment settings, training the medical staff on aggression and stress management, and enhancing their communication skills with patients and their escorts. Findings also highlight the need for hospital management to develop protocols for reporting and dealing with workplace violence.Originality/valueThis is one of the first studies in the Arab context that examines the causes of workplace violence against medical staff. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Workplace Health Management Emerald Publishing

Causes of workplace violence against medical staff as perceived by physicians and nurses in Jordanian public hospitals

Download PDF
19 pages

Loading next page...
 
/lp/emerald-publishing/causes-of-workplace-violence-against-medical-staff-as-perceived-by-7zEUhT0ElU
Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
1753-8351
DOI
10.1108/ijwhm-01-2021-0002
Publisher site
See Article on Publisher Site

Abstract

Workplace violence against medical staff has become an endemic problem in the healthcare sector in Jordan. This study investigates the perceived main causes of workplace violence (medical staff, administrative, patients, patient's escorts and legislative) against physicians and nurses in public hospitals.Design/methodology/approachA self-administered questionnaire was used to collect data from a convenient random sample of 334 physicians and nurses employed in Jordanian public hospitals. Descriptive statistics and analysis of variance were used to answer questions and test hypotheses.FindingsFindings indicated that the practice of the causes of workplace violence behaviors assessed by the participants is at a moderate level in Jordanian public hospitals with a mean value of 3.26. The causes of violence were reported as most causative to least causative: patient escort (M = 3.60), legislative (M = 3.56), patients (M = 3.40), administrative (M = 3.16) and medical staff related (M = 2.74), respectively. Analysis showed statistical differences in the participants' attitudes toward the causes of workplace violence behaviors due to their gender, job title, education level, experience and income.Practical implicationsThis study has a significant practical contribution in providing information about the causes of workplace violence that will help health policymakers and hospital administrators to deter violence against medical staff. To reduce or eliminate the potential causes of violence, several actions can be taken, such as criminalizing violent behaviors, managing work pressure, staff shortages, developing comfortable and secure medical treatment settings, training the medical staff on aggression and stress management, and enhancing their communication skills with patients and their escorts. Findings also highlight the need for hospital management to develop protocols for reporting and dealing with workplace violence.Originality/valueThis is one of the first studies in the Arab context that examines the causes of workplace violence against medical staff.

Journal

International Journal of Workplace Health Management – Emerald Publishing

Published: Sep 9, 2022

Keywords: Workplace violence; Medical care staff; Physicians and nurses; Perceived causes; Public hospitals; Jordan

References

  • Disabled employees in Jordanian public sector: an exploratory study
    Ababneh, R.
  • The role of organizational culture in supporting knowledge management in public hospitals in Jordan
    Ababneh, R.; Hatamleh, M.
  • Physical violence in the workplace among Jordanian hospital nurses
    AbuALRub, R.; Al-Asmar, A.
  • Violence against nurses in healthcare facilities in Kuwait
    Adib, S.; Al-Shatti, A.; Kamal, S.; El-Gerges, N.; Al-Raqem, M.
  • Violence against physicians, the recent societal violence
    Al-Najjar, M.
  • Physical and verbal workplace violence against nurses in Jordan
    Al-Omari, H.
  • Workplace violence against nurses working in psychiatric hospitals in Jordan
    Al-Omari, H.; Abu Khait, A.; Al-Modallal, H.; Al-Awabdeh, E.; Hamaideh, S.
  • Occupational violence at Lebanese emergency departments: prevalence, characteristics and associated factors
    Alameddine, M.; Kazzi, A.; El-Jardali, F.; Dimassi, H.; Maalouf, S.
  • Workplace violence against nurses in emergency departments in Jordan
    AlBashtawy, M.
  • Violence exposure among healthcare professionals in Saudi public hospitals. A preliminary investigation
    Algwaiz, W.; Alghanim, S.
  • The violence causes and forms of violation on the medical staff in the government and private hospitals in Jordan
    Alquisi, S.
  • Consequences of workplace violence behavior in Jordanian public hospitals
    AlShiyab, A.; Ababneh, R.
  • Jordan faces deterioration in government hospital services
    Alziadat, A.
  • Violence toward healthcare workers in emergency departments in west Turkey
    Ayranci, U.
  • Violence against physicians and nurses: a systematic literature review
    Chakraborty, S.; Mashreky, S.; Dalal, K.
  • Workplace violence and its effect on burnout and turnover attempt among Chinese medical staff
    Chen, S.; Lin, S.; Ruan, Q.; Li, H.; Wu, S.
  • Violence against nurses in emergency departments in Jordan: nurses' perspective
    Darawad, M.; Al-Hussami, M.; Saleh, A.; Mustafa, W.; Odeh, H.
  • The growing phenomenon of attacks on physicians in Jordan: the demand for a deterrent law
    Delwany, T.
  • Factors associated with patient and visitor violence experienced by nurses in general hospitals in Switzerland: a cross-sectional survey
    Hahn, S.; Müller, M.; Hantikainen, V.; Kok, G.; Dassen, T.; Halfens, R.
  • Risk factors associated with patient and visitor violence in general hospitals: results of a multiple regression analysis
    Hahn, S.; Müller, M.; Hantikainen, V.; Kok, G.; Dassen, T.; Halfens, R.
  • Physical and psychological violence in Jamaica's health sector
    Jackson, M.; Ashley, D.
  • Addressing underlying causes of violence against doctors in India
    Kar, S.
  • Prevalence and determinants of violence against healthcare in the metropolitan city of Peshawar: a cross-sectional study
    Khan, M.; Haq, Z.; Khan, M.; Wali, S.; Baddia, F.; Rasul, S.; Khan, S.; Polkowski, M.; Ramirez-Mendoza, J.
  • Workplace violence against physicians and nurses in Palestinian public hospitals: a cross-sectional study
    Kitaneh, M.; Hamdan, M.
  • Prevalence and predictors of occupational violence and aggression towards GPs: a cross-sectional study
    Koritsas, S.; Coles, J.; Boyle, M.; Stanley, J.
  • Workplace violence in emergency medicine: current knowledge and future directions
    Kowalenko, T.; Cunningham, R.; Sachs, C.; Gore, R.; Barata, I.; Gates, D.; Hargarten, S.; Josephson, E.; Kamat, S.; Kerr, H.
  • Hospitals falter after operation
    Masarwah, F.
  • Violence at the workplace—a questionnaire survey of nurses
    Merecz, D.; Rymaszewska, J.; Mościcka, A.; Kiejna, A.; Jarosz-Nowak, J.
  • Antecedents and consequences of workplace violence against nurses: a qualitative study
    Najafi, F.; Fallahi-Khoshknab, M.; Ahmadi, F.; Dalvandi, A.; Rahgozar, M.
  • Creating work environments that are violence free
    O'Brien-Pallas, L.; Hayes, L.; Wang, S.; Laporte, D.
  • Nurses' attitudes and reactions to workplace violence in obstetrics and gynecology departments in Cairo hospitals
    Samir, N.; Mohamed, R.; Moustafa, E.; Abou Saif, H.
  • Workplace violence and abuse against nurses in hospitals in Iran
    Shoghi, M.; Sanjari, M.; Shirazi, F.; Heidari, S.; Salemi, S.; Mirzabeigi, G.
  • Violence toward emergency physicians: a prospective-descriptive study
    Turgut, K.; Yavuz, E.; Yıldız, M.; Poyraz, M.
  • Sexual harassment and gender-based violence in Tanzania's public service: a study among employees in Mtwara Region and Dar es Salaam
    Vuckovic, M.; Altvater, A.; Helgesson Sekei, L.; Kloss, K.
  • Causes of workplace violence against nurses from patients and their relatives: a qualitative study
    Yesilbas, H.; Baykal, U.