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Can Lean Six Sigma be used to reduce medication errors in the health-care sector?

Can Lean Six Sigma be used to reduce medication errors in the health-care sector? PurposeThe purpose of this paper is to present the implementation of Lean Six Sigma (LSS) to reduce medication errors, by using four case examples. The paper will also suggest appropriate Lean and Sigma tools to improve the medication process.Design/methodology/approachThe authors critically analyze four case examples that used LSS projects, to demonstrate the approach, benefits, success factors and lessons learnt.FindingsLSS is a powerful process improvement methodology that could be applied by health-care sectors to reduce medication errors, increase patient safety and reduce operational costs. Common Lean and Six Sigma tools play a significant role in improving and sustaining the medication process.Practical implicationsIt is necessary for the project team to select the most appropriate LSS tools to address medication process problems. Adoption of a LSS roadmap could help health-care organizations in the successful implementation of LSS.Originality/valueThe paper is valuable for health-care professionals seeking to reduce errors in the medication process or other processes that need to be improved. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Leadership in Health Services Emerald Publishing

Can Lean Six Sigma be used to reduce medication errors in the health-care sector?

Leadership in Health Services , Volume 31 (4): 8 – Oct 1, 2018

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References (22)

Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1751-1879
DOI
10.1108/LHS-09-2017-0055
Publisher site
See Article on Publisher Site

Abstract

PurposeThe purpose of this paper is to present the implementation of Lean Six Sigma (LSS) to reduce medication errors, by using four case examples. The paper will also suggest appropriate Lean and Sigma tools to improve the medication process.Design/methodology/approachThe authors critically analyze four case examples that used LSS projects, to demonstrate the approach, benefits, success factors and lessons learnt.FindingsLSS is a powerful process improvement methodology that could be applied by health-care sectors to reduce medication errors, increase patient safety and reduce operational costs. Common Lean and Six Sigma tools play a significant role in improving and sustaining the medication process.Practical implicationsIt is necessary for the project team to select the most appropriate LSS tools to address medication process problems. Adoption of a LSS roadmap could help health-care organizations in the successful implementation of LSS.Originality/valueThe paper is valuable for health-care professionals seeking to reduce errors in the medication process or other processes that need to be improved.

Journal

Leadership in Health ServicesEmerald Publishing

Published: Oct 1, 2018

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