Observes that line managers are the group most concerned with success at their jobs. Looks at how being an effective line manager is of the utmost importance. Argues that managers cannot be counsellors but they need to build up counselling skills even though remaining a manager. Shows that line managers will not find counselling in the workplace comes easy for them.
Employee Counselling Today – Emerald Publishing
Published: Feb 1, 1994
Keywords: Counselling; Employee relations; Interpersonal skills training; Line management; Management roles; Organizational structure