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Cable and Wireless rings the changes Company reports benefits and drawbacks of HR outsourcing

Cable and Wireless rings the changes Company reports benefits and drawbacks of HR outsourcing Telecommunications giant Cable and Wireless adopted a three‐prong approach to slimming down its in‐house HR, which Ian Muir, vice‐president of group human resources, described as “too big, too expensive and with a cost base that was fixed rather than variable”. First, the company began to implement a global SAP‐based e‐HR system, making it one of the first businesses to have truly global HR processes. Second, it began to outsource some of its HR functions. And third, it concentrated on enabling the remaining in‐house HR people to focus on much more strategic work. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Human Resource Management International Digest Emerald Publishing

Cable and Wireless rings the changes Company reports benefits and drawbacks of HR outsourcing

Human Resource Management International Digest , Volume 12 (5): 4 – Aug 1, 2004
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Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
0967-0734
DOI
10.1108/09670730410546558
Publisher site
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Abstract

Telecommunications giant Cable and Wireless adopted a three‐prong approach to slimming down its in‐house HR, which Ian Muir, vice‐president of group human resources, described as “too big, too expensive and with a cost base that was fixed rather than variable”. First, the company began to implement a global SAP‐based e‐HR system, making it one of the first businesses to have truly global HR processes. Second, it began to outsource some of its HR functions. And third, it concentrated on enabling the remaining in‐house HR people to focus on much more strategic work.

Journal

Human Resource Management International Digest – Emerald Publishing

Published: Aug 1, 2004

Keywords: Outsourcing; Purchasing; Human resource management; Organizational structure; Organizational performance; Telecommunications industry; Cable and Wireless

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