Business intelligence BI activities have increased significantly in the US over the past five yearsbut mainly at the practitioner's level. For various reasons, senior managers in US companies have not adopted intelligence as a strategic management discipline. As a direct result, the use and effectiveness of BI operations in US firms remain questionable. Until senior executives become more interested and involved in the use of BI, the competitiveness of US companies will be limited by their inability to understand and outthink global competitors.
Journal of Business Strategy – Emerald Publishing
Published: Feb 1, 1992