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BS5750 The benchmark

BS5750 The benchmark Reports on the experiences of two companies in the timber trade and how they were aided in their application for BS5750 registration by the Timber Research and Development Association TRADA. Identifies ground rules for successful implementation. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Managing Service Quality Emerald Publishing

BS5750 The benchmark

Gill, C.
Managing Service Quality , Volume 2 (1): 3 – Jan 1, 1992
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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0960-4529
DOI
10.1108/09604529210028985
Publisher site
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Abstract

Reports on the experiences of two companies in the timber trade and how they were aided in their application for BS5750 registration by the Timber Research and Development Association TRADA. Identifies ground rules for successful implementation.

Journal

Managing Service Quality – Emerald Publishing

Published: Jan 1, 1992

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