Examines the nature and reasons for introducing counselling atBritish Telecom. Discusses the changes in culture in BT brought about byprivatisation, first steps to introducing counselling, the benefits ofnondirective counselling, and the nature of the counselling schemeitself. Surmises that counselling offers the opportunity for bothindividuals and the company itself to maximise use of their resources.
Employee Counselling Today – Emerald Publishing
Published: Jan 1, 1989