These are the days of falling standards and sagging morale, nowhere more apparent than in the onetime efficient public service. The division between management and workers in the field in the large public enterprises has grown wider and wider and we tend to blame the lower strata of the structure for most of the ills which beset us, mainly because its failures are more obvious here, the falling standards of work and care speak for themselves. The massive reorganization of the National Health Service and local authorities has made evident, especially in the first, that the upper strata of the colossi which dominate our everyday lives have their ills too. Local authorities have been told The party is over and the National Health Service has been told of the urgent need for the strictest economy in administration that the taking over of personal health services from local authorities was wrongly attributed to managerial growth instead of a mere transfer of functions, but, nonetheless, new authorities were created, each with fastgrowing administrative organs operating servicesdoctors, nurses and patientswhich had remained unchanged. Very large local authorities, with many functions lost to others, one would have expected to have resulted in economy of administration, has alltoooften been the opposite. Hardly surprising that those who pay for it all, distinct from those who receive of its largesse, are being stirred to rebellion, when they have been overtaxed, illused and what is more important, ignored for so long.
British Food Journal – Emerald Publishing
Published: Jan 1, 1976