Purpose – This paper aims to describe the efforts of a library in developing a systematic approach to its human resource management. The success of these activities has been measured annually and there already is some evidence for an improvement in skills as well as of better motivation towards the work on the library. Design/methodology/approach – The paper takes the form of a case study approach. Findings – Creating a learning organization to emphasize the library's functioning as an expert organization requires allocation of significant resources to the staff training but this investment is repaid in better work motivation. Research limitations/implications – The paper is based on Finnish experiences. Practical implications – The paper gives examples of the activities promoting job motivation in a university library organization and improvements in the work environment. Originality/value – The paper provides tools and experiences for the human resources management function in an academic library.
Library Management – Emerald Publishing
Published: Oct 25, 2011
Keywords: University libraries; Human resource management; Learning organization; Quality management; Universities; Finland; Academic libraries
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