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Bridging digital divide in Bangladesh: study on community information centers

Bridging digital divide in Bangladesh: study on community information centers Purpose – The purpose of this paper is to discuss different attempts that have been made to bridge the digital divide in Bangladesh, with special focus on the Community Information Centers (CICs), which are playing a unique and innovative role in reducing the digital gap. Design/methodology/approach – The paper is a case study and is based on a survey method for collecting information through telephone (outbound call center). Besides these, internet, personal visits (as a project member) and other secondary sources such as research reports, Grameenphone internal reports, articles are used. Findings – This paper highlights the existing initiatives which are bridging the break to build digital Bangladesh and focuses on how CIC is bridging the divide. Research limitations/implications – This study will usher a new era for its internal values and the findings can be used by the advisory committees. The outcome of this study may, however, empower policy makers to make a decision and it is suggested that discussion and further writings are needed to bridge the digital divide in Bangladesh. Originality/value – This paper is one of the very few studies which focus on the prospects of Community Information Centers in Bangladesh, particularly breaking the digital discrimination between rural and urban areas. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The Electronic Library Emerald Publishing

Bridging digital divide in Bangladesh: study on community information centers

Md. Anwarul Islam; Keita Tsuji
The Electronic Library , Volume 29 (4): 17 – Aug 9, 2011
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References (16)

Publisher
Emerald Publishing
Copyright
Copyright © 2011 Emerald Group Publishing Limited. All rights reserved.
ISSN
0264-0473
DOI
10.1108/02640471111156768
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to discuss different attempts that have been made to bridge the digital divide in Bangladesh, with special focus on the Community Information Centers (CICs), which are playing a unique and innovative role in reducing the digital gap. Design/methodology/approach – The paper is a case study and is based on a survey method for collecting information through telephone (outbound call center). Besides these, internet, personal visits (as a project member) and other secondary sources such as research reports, Grameenphone internal reports, articles are used. Findings – This paper highlights the existing initiatives which are bridging the break to build digital Bangladesh and focuses on how CIC is bridging the divide. Research limitations/implications – This study will usher a new era for its internal values and the findings can be used by the advisory committees. The outcome of this study may, however, empower policy makers to make a decision and it is suggested that discussion and further writings are needed to bridge the digital divide in Bangladesh. Originality/value – This paper is one of the very few studies which focus on the prospects of Community Information Centers in Bangladesh, particularly breaking the digital discrimination between rural and urban areas.

Journal

The Electronic Library – Emerald Publishing

Published: Aug 9, 2011

Keywords: Information centres; Digital Bangladesh; Internet; Digital divide; Rural areas

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