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- Publisher
- Emerald Publishing
- Copyright
- Copyright © Emerald Group Publishing Limited
- ISSN
- 0019-7858
- DOI
- 10.1108/00197859110135325
- Publisher site
- See Article on Publisher Site
Abstract
This article is the second part of a two part series. The firsthalf of the article described a case study which illustrates the use ofseveral techniques for developing interdepartmental and interlevelcollaboration. The company manufactures consumer products and wasmodernising its production, inventory control, and purchasing processes.To complement these technical improvements, training was carried out for30 section leaders, 20 supervisors and 9 managers. The result of thistraining was more cohesive departmental teams and greater cooperationbetween departments. The second half of the article presents guidelinesfor using these team building techniques. For example, emphasis is givento gradually and systematically developing departmental identity andtrust at each status level, and then to bringing together people fromdifferent levels and departments to construct specific change plans.
Journal
Industrial and Commercial Training – Emerald Publishing
Published: Feb 1, 1991