Branch employees’ perceptions towards implications of e‐banking in Greece

Branch employees’ perceptions towards implications of e‐banking in Greece This paper aims to identify the potential effects of e‐banking through literature and surveys the Greek branch employees’ perceptions towards them. According to the relevant literature review the 14 main implications of e‐banking adoption were identified. Based on these findings, a questionnaire was designed and completed by 527 branch employees. Data factor analysis revealed the existence of four distinct factors which were named banks’ “hard advantages”, “soft advantages”, “market effects”, and “risk”, whereas further analysis provided evidence of the relationship that exists among the perceptions, the personal characteristics of the respondents and the organisational characteristics of their banks. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Retail & Distribution Management Emerald Publishing

Branch employees’ perceptions towards implications of e‐banking in Greece

Loading next page...
 
/lp/emerald-publishing/branch-employees-perceptions-towards-implications-of-e-banking-in-MyxzrR7mZX
Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
0959-0552
DOI
10.1108/09590550410538006
Publisher site
See Article on Publisher Site

Abstract

This paper aims to identify the potential effects of e‐banking through literature and surveys the Greek branch employees’ perceptions towards them. According to the relevant literature review the 14 main implications of e‐banking adoption were identified. Based on these findings, a questionnaire was designed and completed by 527 branch employees. Data factor analysis revealed the existence of four distinct factors which were named banks’ “hard advantages”, “soft advantages”, “market effects”, and “risk”, whereas further analysis provided evidence of the relationship that exists among the perceptions, the personal characteristics of the respondents and the organisational characteristics of their banks.

Journal

International Journal of Retail & Distribution ManagementEmerald Publishing

Published: Jun 1, 2004

Keywords: Bank data processing; Distribution; Human resourcing; Greece

You’re reading a free preview. Subscribe to read the entire article.


DeepDyve is your
personal research library

It’s your single place to instantly
discover and read the research
that matters to you.

Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.

All for just $49/month

Explore the DeepDyve Library

Search

Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly

Organize

Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.

Access

Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.

Your journals are on DeepDyve

Read from thousands of the leading scholarly journals from SpringerNature, Wiley-Blackwell, Oxford University Press and more.

All the latest content is available, no embargo periods.

See the journals in your area

DeepDyve

Freelancer

DeepDyve

Pro

Price

FREE

$49/month
$360/year

Save searches from
Google Scholar,
PubMed

Create folders to
organize your research

Export folders, citations

Read DeepDyve articles

Abstract access only

Unlimited access to over
18 million full-text articles

Print

20 pages / month

PDF Discount

20% off