Purpose – Highlights the importance of top people in an organization having both hard and soft skills. Design/methodology/approach – Connects hard and soft skills with left and right‐brain respectively. Distinguishes between book‐smart and street‐smart. Findings – Argues that leaders with hard and soft skills are more likely to enjoy career success and to achieve organizational excellence. Practical implications – Observes how successful leaders treat others as partners rather than as subordinates. Originality/value – Demonstrates how leaders with soft skills along with hard skills handle knowledge workers who crave partnership rather than traditional command‐and‐control management.
Human Resource Management International Digest – Emerald Publishing
Published: Oct 11, 2013
Keywords: Leadership; Career development; Hard skills; Soft skills