Purpose – Appropriation of information communication technology (ICT) drags tools and actors into a sociotechnical process. ICT, practices, and organizations are strongly modified. Only an interplay approach can reveal the complexity of relations between technology and work practices. The paper aims to focus on this. Design/methodology/approach – From the structurational model of technologies and Actor Network Theory, the author's approach of ICT appropriation in organizations is based on structuration and translation dynamics. Findings – Combining these two dynamics, the paper sheds light on the appropriation paths. Through an implementation of management tool in the teaching world for one year, it focuses on the emergence of appropriation dynamics of pedagogic software by the teachers. This approach shows that actors and ICT changed around compromises in the network. Originality/value – The contribution of this paper is in the coupling of the structuration and translation dynamics of appropriation to identify the appropriation paths.
Journal of Organizational Change Management – Emerald Publishing
Published: May 23, 2008
Keywords: Communication technologies; Management technique; Organizational change
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