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- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
- ISSN
- 1463-5771
- DOI
- 10.1108/14635770410566483
- Publisher site
- See Article on Publisher Site
Abstract
This paper discusses self‐assessment and benchmarking of intangible assets in teamwork development. First examines key approaches to team‐performance measurement and present a systems perspective on teamwork, hence benchmarking of teamwork performance. In consequence, a generic model based on EFQM framework – the TEaM model, is proposed as a self‐assessment and benchmarking tool. TEaM consists of ten criteria (enablers and results) that are outlined in the paper. Also demonstrates how TEaM can be applied in organisations and how this tool reflects the emerging trends in benchmarking practice.
Journal
Benchmarking: An International Journal – Emerald Publishing
Published: Dec 1, 2004
Keywords: Benchmarking; Intangible assets; Team working; Self assessment