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Behavioural interviewing

Behavioural interviewing The average cost of a company’s workforce is 36 percent of revenue (Mercer/CFO study). It is by far the largest investment any company makes, and yet it is the asset that executives can be most disorganised about. Human resources are more important than ever since companies can no longer rely on tangible assets as being the major source of competitive advantage. Technologies can be copies, capital can flow easily even during economic downturns, and economies of scale and scope are less critical as small competitors are easily taking on big ones. The last source of competitive advantage is human capital which is why it is so important to have a good hiring system in place. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Management Research News Emerald Publishing

Behavioural interviewing

Deborah Bowers; Brian H. Kleiner
Management Research News , Volume 28 (11/12): 8 – Nov 1, 2005
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Publisher
Emerald Publishing
Copyright
Copyright © 2005 Emerald Group Publishing Limited. All rights reserved.
ISSN
0140-9174
DOI
10.1108/01409170510785291
Publisher site
See Article on Publisher Site

Abstract

The average cost of a company’s workforce is 36 percent of revenue (Mercer/CFO study). It is by far the largest investment any company makes, and yet it is the asset that executives can be most disorganised about. Human resources are more important than ever since companies can no longer rely on tangible assets as being the major source of competitive advantage. Technologies can be copies, capital can flow easily even during economic downturns, and economies of scale and scope are less critical as small competitors are easily taking on big ones. The last source of competitive advantage is human capital which is why it is so important to have a good hiring system in place.

Journal

Management Research News – Emerald Publishing

Published: Nov 1, 2005

Keywords: Behavioural interviewing; Competitive advantage; Human capital

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