Artifacts in knowledge management research: a systematic literature review and future research directions

Artifacts in knowledge management research: a systematic literature review and future research... PurposeThe purpose of this paper is to assess the role of artifacts in the knowledge management field in the past 18 years (1997-2015) and to identify directions for future research.Design/methodology/approachThe authors conducted a systematic literature review of 101 articles published in seven journals retrieved from EBSCO and Google Scholar online research databases. The framework for analysis included 13 codes, i.e. author(s), title, year of publication, typology, theoretical lens, categorizations, methods for empirical work, relevancy, level of analysis, keywords, findings, research themes and future research directions. Codes were analyzed using qualitative and quantitative methods.FindingsThe findings lacked cumulativeness and consistency in the current knowledge management debate. Empirical works outnumbered conceptual contributions by two to one, and the majority of papers focused at the organizational level of analysis. Knowledge management systems, knowledge sharing and digital archives were the major research themes connected to artifacts, together with other closely aligned concepts such as learning and online learning, knowledge transfer and knowledge creation.Research limitations/implicationsThis study has temporal and contextual limitations related to covered time span (18 years) and journals’ subscription restrictions.Originality/valueThis paper is a first attempt to systematically review the role of artifacts in knowledge management research and therefore it represents a primary reference in the knowledge management field. It provides directions to future theoretical and empirical studies and suggestions to managerial practices. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Knowledge Management Emerald Publishing

Artifacts in knowledge management research: a systematic literature review and future research directions

Journal of Knowledge Management, Volume 20 (6): 20 – Oct 10, 2016

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1367-3270
DOI
10.1108/JKM-05-2016-0199
Publisher site
See Article on Publisher Site

Abstract

PurposeThe purpose of this paper is to assess the role of artifacts in the knowledge management field in the past 18 years (1997-2015) and to identify directions for future research.Design/methodology/approachThe authors conducted a systematic literature review of 101 articles published in seven journals retrieved from EBSCO and Google Scholar online research databases. The framework for analysis included 13 codes, i.e. author(s), title, year of publication, typology, theoretical lens, categorizations, methods for empirical work, relevancy, level of analysis, keywords, findings, research themes and future research directions. Codes were analyzed using qualitative and quantitative methods.FindingsThe findings lacked cumulativeness and consistency in the current knowledge management debate. Empirical works outnumbered conceptual contributions by two to one, and the majority of papers focused at the organizational level of analysis. Knowledge management systems, knowledge sharing and digital archives were the major research themes connected to artifacts, together with other closely aligned concepts such as learning and online learning, knowledge transfer and knowledge creation.Research limitations/implicationsThis study has temporal and contextual limitations related to covered time span (18 years) and journals’ subscription restrictions.Originality/valueThis paper is a first attempt to systematically review the role of artifacts in knowledge management research and therefore it represents a primary reference in the knowledge management field. It provides directions to future theoretical and empirical studies and suggestions to managerial practices.

Journal

Journal of Knowledge ManagementEmerald Publishing

Published: Oct 10, 2016

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