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- Publisher
- Emerald Publishing
- Copyright
- Copyright © Emerald Group Publishing Limited
- ISSN
- 0263-5577
- DOI
- 10.1108/EUM0000000001440
- Publisher site
- See Article on Publisher Site
Abstract
As it becomes increasingly evident that skillsshortage in many areas of business and commerceis likely to grow, it is clear that knowledgebasedsystems can go some way towards replacinghuman resources. The use of these systems alsoincreases the productivity and effectiveness ofalready experienced personnel and also bringswith it consistent standards of performance andreliability. A better balance is also achievablebetween the tasks done by employees and thoseperformed by machines.
Journal
Industrial Management & Data Systems – Emerald Publishing
Published: Jul 1, 1991