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Analysing the intangible benefits of work space

Analysing the intangible benefits of work space Social work space is emerging as a major avenue for sharing knowledge and the creation of social capital. Social space and physical space needs to be in balance. Virtual space must also be included in this mix. The physical work environment can support the new sense of place and space in the knowledge work. This paper discusses how to use tangible assets to make intangible social space perform better. In this paper the problem is approached by analysing the balance between physical, social and virtual space. The method used is based on “type” analysis, which uses the structure of a four‐quadrant model based on twin axis for the knowledge production circle. The focus is on the space needed in different phases of creating knowledge. The results of the pilot test show that work environments tend to support explicit knowledge sharing but fail to support tacit knowledge exchange. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Facilities Emerald Publishing

Analysing the intangible benefits of work space

Facilities , Volume 22 (9/10): 7 – Jul 1, 2004

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Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
0263-2772
DOI
10.1108/02632770410555940
Publisher site
See Article on Publisher Site

Abstract

Social work space is emerging as a major avenue for sharing knowledge and the creation of social capital. Social space and physical space needs to be in balance. Virtual space must also be included in this mix. The physical work environment can support the new sense of place and space in the knowledge work. This paper discusses how to use tangible assets to make intangible social space perform better. In this paper the problem is approached by analysing the balance between physical, social and virtual space. The method used is based on “type” analysis, which uses the structure of a four‐quadrant model based on twin axis for the knowledge production circle. The focus is on the space needed in different phases of creating knowledge. The results of the pilot test show that work environments tend to support explicit knowledge sharing but fail to support tacit knowledge exchange.

Journal

FacilitiesEmerald Publishing

Published: Jul 1, 2004

Keywords: Knowledge management; Office layout; Social environment

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